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February 2024 by D M
$19.14 to send ground, a small envelope of 4x6 pictures. If I went to USPS, it would have been 2 stamps!!Lesson learn
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February 2024 by Jessica Spahr
Friendly and reliable service!!!
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January 2024 by R V
I’ve been coming here for years because of work. This place has its peak times but the workers are always working through each customer. Almost always greeting me even though I try to rush in and out of there. I’ve never caught any of their names til today. Evie, Sam and others have been nice to me. Evie will even go out of her way to help and make sure my packages are all there or even answer any questions. I won’t go into any details about myself, but being treated with kindness goes a long way for me and to the folks at this store, thank you. Your kindness doesn’t go unnoticed.
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November 2023 by Pilar Grimes
Faster and convenient
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September 2023 by Jim B
no longer open on Sunday,
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August 2023 by Ruby Whitlock
I just got back from this store and I must say how impressed I am with the service. I was helped by Sam and he was very kind and helped with my problem
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May 2023 by Melinda E.
The young ladies in this store seem very lazy & not willing to help. I walked in and no one greeted me . She proceeded to take another customer when I was there first. I interjected & she had an attitude saying,"Well I asked you." Umm... I can't hear whispering. There was another gentleman in there trying to print a label after multiple attempts. No one seemed to want to get from behind the counter & help him until he was fed up. Lastly, they told him they don't even print labels. Overall, terrible store. Waiting for the one off Decatur to open .
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February 2023 by Brittney M.
Always nice and efficient when I stop in. Manager didn't speak but all the employees normally do. They take Amazon returns so thats cool. 2 designated spots in the front for parking. The parking lot is a bit tight so be mindful when In a rush!
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December 2022 by David Church
This has become my go to places for mailing packages or returning Amazon items (when applicable). They get busy at peak times, but that's expected. Their best asset is the manager, Cece. She's knowledgeable, friendly and remembers customers names. Truly impressive.
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December 2022 by Mindy Harnum
I normally go to a different ups store that is on my way home from my sons school but they told me they can only take 9 of my packages. I'm a small business and have anywhere up to 80 packages any given week. It was a pain but I understood. Policy is policy. Until! I randomly went into this Aliante store and they made the mistake of telling me to bring everything to them. They don't have limits. It is out of my way but when I came in one day with 4 international packages and my friend for life Brandon helped me out. I never realized what a pain interns packages are and he was so kind and so patient with me. Their store is usually super busy and he made it seem like I was the only person there. He would occasionally help others in between my complicated transactions and I was totally ok with that. I felt terrible. Brandon, if you see this I appreciate you! The owners are so kind and understanding. This is no joke my new fav place. Thank you guys for everything!
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November 2022 by Jay Xman Mac
Stay away from this store and it’s racist owner. I’ve worked for him for the past year and the dude is the devil. He bullies women, he’s mean to minorities, he manipulates customers any chance he gets and what’s always bothered me the most is the fact he acts like a dog, every time a pretty girl walks in. Fact of the matter is, Todd is the opposite of a religious man. He just wants you to believe he’s religious
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November 2022 by Mindy H.
I normally go to a different ups store that is on my way home from my sons school but they told me they can only take 9 of my packages. I'm a small business and have anywhere up to 80 packages any given week. It was a pain but I understood. Policy is policy. Until! I randomly went into this Aliante store and they made the mistake of telling me to bring everything to them. They don't have limits. It is out of my way but when I came in one day with 4 international packages and my friend for life Brandon helped me out. I never realized what a pain international packages are and he was so kind and so patient with me. There store is usually super busy (please be patient and kind to them in return, it is worth it) and he made it seem like I was the only person there. He would occasionally help others in between my complicated transactions and I was totally ok with that. I felt terrible. Brandon, if you see this I appreciate you! The owners are so kind and understanding. This is no joke my new fav place. Thank you guys for everything!
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October 2022 by Good Vives
Hands down the people that work at this location are awesome. I've never had a problem and they are always on point. Sometimes they could be busy but they will get to you on a patient manner. Keep grinding guys. thank you
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October 2022 by Ted Miller
I’ve always had great service here, especially when mailing international parcels. I’ve also had documents notarized. Consistent service, they do get busy at times, but they try to be as efficient as possible.
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September 2022 by keith miller
Jay and the rest of the staff here are so nice and helpful. Always get quick service. Always get all the help I need. They greet me as soon as I walk in and never leave me feeling like I’m not a priority, even when they are busy. Thank you guys!
