-
June 2024 by Irene “Nena” Cano-Sauceda
Worse UPS!!! I asked for help the guy had a an attitude. talked to me like I was slow. Kept telling me to read what was on the left of the computer. Worse place I have ever been to. if I can give them negative stars I would
-
April 2024 by jon doe
This place is a joke. They tried to charge me 5 dollars to print a single shipping label. Only came here because it was close to My job. Last time ever. Never in my 30 years of life has someone tried to charge me 5 dollars to print single sheet of paper. I was offended. You lose money trying to be greedy
-
March 2024 by Jose Arambula
About a year ago i went to this ups store to return a package from Amazon. Jared the employee got mad because i removed my shipping address from the box. He told me i had to return back to my house to get the label. From my knowledge he has to print a new label.
When i came back his manager was in the counter and i told her what jared had said. That it wasn’t necessary to go back to my house to get the label.
Suddenly Jared got frustrated and came to me. Yelling he said if i was gay. He said to what year i finished my education. His manager was listening and did nothing.
He continued insulting me and I stepped out and got out of that ups store. He followed me
To my car and laughed and took a picture of my car.
I called the police and did a report. The next day i called corporate and explained what had happened to me at the ups store.
They gave me an email address of the owner so i could get in touch but never got a reply. I then called back corporate and told them the owner doesn’t reply. They gave me his or her phone number. I called and leaved a messege. Once again never replied back.
I called corporate again and explain what was happening and told them i will opened a civil lawsuit. The next day i called back corporate to get information but also corporate did not answear my calls.
I suffer severe depression and this really affect my life. I got humiliated in front of customers, got ask about my sexual orientation in front of everyone.
I am back and i will take this ups to a civil lawsuit. I want the owner to do something so this doesn’t happen again to anyone.
-
February 2024 by D M
$19.14 to send ground, a small envelope of 4x6 pictures. If I went to USPS, it would have been 2 stamps!!Lesson learn
-
February 2024 by Jessica Spahr
Friendly and reliable service!!!
-
January 2024 by R V
I’ve been coming here for years because of work. This place has its peak times but the workers are always working through each customer. Almost always greeting me even though I try to rush in and out of there. I’ve never caught any of their names til today. Evie, Sam and others have been nice to me. Evie will even go out of her way to help and make sure my packages are all there or even answer any questions. I won’t go into any details about myself, but being treated with kindness goes a long way for me and to the folks at this store, thank you. Your kindness doesn’t go unnoticed.
-
November 2023 by Pilar Grimes
Faster and convenient
-
September 2023 by Jim B
no longer open on Sunday,
-
August 2023 by Infiniti-V
Quick and efficient
-
August 2023 by Alexios Solares
Staff were helpful and friendly
-
August 2023 by Ruby Whitlock
I just got back from this store and I must say how impressed I am with the service. I was helped by Sam and he was very kind and helped with my problem
-
May 2023 by Melinda E.
The young ladies in this store seem very lazy & not willing to help. I walked in and no one greeted me . She proceeded to take another customer when I was there first. I interjected & she had an attitude saying,"Well I asked you." Umm... I can't hear whispering. There was another gentleman in there trying to print a label after multiple attempts. No one seemed to want to get from behind the counter & help him until he was fed up. Lastly, they told him they don't even print labels. Overall, terrible store. Waiting for the one off Decatur to open .
-
February 2023 by Brittney M.
Always nice and efficient when I stop in. Manager didn't speak but all the employees normally do. They take Amazon returns so thats cool. 2 designated spots in the front for parking. The parking lot is a bit tight so be mindful when In a rush!
-
December 2022 by David Church
This has become my go to places for mailing packages or returning Amazon items (when applicable). They get busy at peak times, but that's expected. Their best asset is the manager, Cece. She's knowledgeable, friendly and remembers customers names. Truly impressive.
-
December 2022 by Mindy Harnum
I normally go to a different ups store that is on my way home from my sons school but they told me they can only take 9 of my packages. I'm a small business and have anywhere up to 80 packages any given week. It was a pain but I understood. Policy is policy. Until! I randomly went into this Aliante store and they made the mistake of telling me to bring everything to them. They don't have limits. It is out of my way but when I came in one day with 4 international packages and my friend for life Brandon helped me out. I never realized what a pain interns packages are and he was so kind and so patient with me. Their store is usually super busy and he made it seem like I was the only person there. He would occasionally help others in between my complicated transactions and I was totally ok with that. I felt terrible. Brandon, if you see this I appreciate you! The owners are so kind and understanding. This is no joke my new fav place. Thank you guys for everything!
