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November 2023 by Shon D
Always closed when I need them due to "maintenance issues" or "gas leaks" close this location for good. 2 thumbs down. When they are closed due to the made up reason they want to inconvenience you and send you to the other side of town. Please find another location a better location or a better company.
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September 2023 by Melissa Jenkins
Dr Soto and Jasmine are the best. The are both very nice. I always feel like they really care about how I'm doing. I've seen other doctors that seem like they are in a hurry to get the visit over. Dr. Soto is never like that. He takes his time and makes sure I get the care I need. If I wasn't able to see him consistently a/ that location, I would seriously consider terminating my membership. Thank you
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September 2023 by Yvette Wilson
I was in extreme pain, couldn’t sleep, hurt to stand and sit. Went to The Joint Chiropractic and they fixed me up my first visit to where I could sleep without pain. I have been going back regularly for adjustments and I am feeling so much better now. Everyone there is super friendly and very helpful. I will now keep going for regular adjustments. So glad I found this place!!
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September 2023 by Jose Acevedo
Dr. Donna and staff are great!!! They make you feel relaxed from the moment you walk in until you get treated. Aways a pleasure to go and leave feeling great! Keep up the great work!
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September 2023 by DJMocha
The staff at the North Las Vegas office are exceptional! Dr. Soto and Donna are fantastic! ?. Yaz up front is always welcoming with a smile ?. Highly recommend!
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September 2023 by Willis Ring
Dr. Donna and the staff are 5 stars. I travel from the other side of town just to get to see Dr. Donna. I’ve been to many chiropractors, but she is by far the best!! Thank you, Dr. Donna!!
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August 2023 by Lauryn L.
Our 6 day old babygirl was having gas issues and not sleeping really well. We could tell she was extremely uncomfortable all time. So we took her in to see Dr. Donna. After just the first visit we could already see improvement. We have stuck with it and seeing Dr.Donna twice a week for the last month and the results are remarkable. Dr.Donna is a game changer.
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July 2023 by _ “Steven May” _
Short time after pandemic I went in to get adjusted and they said new customers are in morning only, I have to fill out paperwork and cant be scene after 1pm. I go to 3 others and they are great, just walk in and done (even at height of pandemic but hey, that was a different time and back then it was still walk in once they texted you while you waited in the car), never any issues. I happen to be in this area again this week, it was not even 130pm, no one waiting or already being scene, I am already on file at 3 other places (possibly more due to occasional out of state travel) and figured I needed an adjustment so tried again. They stated nope, I had to fill out paperwork and schedule an appointment for another date that this place does not do walk ins for new customers at this time. The anytime walk in feature seems to be the business model from the start for the Joint, giving lowest stars per 2nd attempt and failed to get the normal serves proved at other locations.
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July 2023 by Stephanie Rodriguez
I am extremely pleased with the experience Dr.Soto has provided.He is extremely attentive and I genuinely appreciate him taking time to listen to my needs and always ensuring that my needs are met. The Miss at front desk is extremely friendly and quick to answer any questions you may have
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July 2023 by steve schultze
Staff is very friendly, but now they have started to allow other patients into the examination area while another patient is receiving treatment. Isn't this a privacy issue (HIPPA) ? Doesn't feel very comfortable when strangers are watching/listening to the interaction between doctor and patient, which should remain private.
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June 2023 by Cynthia Mirabelli
I’ve been to chiropractors for several years- never have I ever felt the adjustments this way. It’s noteworthy that Dr Donna’s educational approach, and the front office staff’s friendly presence are really what make the differences here. Highly recommend this location and Dr Donna specifically ? They took me back privately- and I didn’t have any other clients in the back- They took their time with me at the desk and in the back- I never felt uncomfortable once.
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May 2023 by Nick Lanz
They adjusted my back to an extent (not much) . But completely missed my wrist, elbow and hip which I pointed out several issues & the person relies on their thompson drop table way too much.Than proceeded to advise me to return Monday. 3 days later... i wasn't born yesterday. Talk about a rip off. I regret going, even for $29. I would advise myself not to have gone if I could time travel.My chiropractor in Oregon would always set me out for 2-3 weeks. And was making noticeable progress after the first session (which was a solid 30 minutes, not 10). I had to think and debate if my back was even any different. It was barely noticeable. As I said before, I really feel ripped off.Also the in and out line thing was really unprofessional & you shouldn't have front desk people openly asking patients their medical history in front of other patients..ever heard of privacy?It felt more like a jiffy lube than a medical establishment.
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May 2023 by Jennifer Spangler
I need to update my review.Dr. Donna has been helping me move better and has been helping bring down my pain level.But unfortunately they recently changed the way they bring people back, and I am super uncomfortable with this. I left today still in pain, I could move my neck a bit better but my pain was almost worse, because I was not conformable and left, I just lied and said I felt better which I was not.They now "stack" patients. Meaning, you sit in the back while the doctor is working on other people and other people are back there when they are working on you.I have anxiety, and I'm uncomfortable around people in the first place.This makes me not want to go back, which absolutely sucks, since Dr. Donna was helping me so much.Previous review:I can say, Dr. Donna is awesome.I walked in to The Joint in so much pain I did not know what to do to help the pain, nothing was working.She was straight forward with me and let me know that it would take more than one session to help me, and that sometimes there is more pain/irritation after a session before it gets better.After the first session, my pain levels dropped by almost half, I went home and was like "wow I can move and the pain is tolerable"The next day I saw her again, I was a bit sorer after that session, but I expect that.Unfortunately, I re-injured my shoulder not thinking about taking it easy since the pain was getting better the second day.I saw her again for the 3rd day in a row, she helped me again to lower my pain levels.My pain is not fully gone yet but, it is more tolerable, and I can definitely move better.
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April 2023 by Arianna D.
Returning client, had to fill out the forms again. In an out in less than 30 minutes, even if it was getting close to closing time. They were more than happy to assist me and everyone was friendly and helpful. My chiro was awesome, she did an amazing job and I feel so much better. Prices are completely reasonable and cheaper than at other places!
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March 2023 by Darling M.
I walked in with 15 mins until closing time. I got turned away because 3 people were waiting in the lobby. I told both receptionist that I drove all the way over there because the Decatur location is closed for renovation. She still turned me away, did not even bother to check with the doctor. If you're going to turn people away turn your open sign off and close the door!
