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November 2023 by Kelly B
Disappointed and will not return to this location. I give one star because the managers were pleasant however the service was not good. I went in for an oil change. I paid and expected to get the service I paid for . The mechanics here are dishonest. Mark Turner performed my oil change on my vehicle. He was supposed to do a courtesy inspection and rotate the tires. But instead he did the bare minimum. I stood outside and discreetly watched him work on my vehicle. As he was changing the oil he keep on utilizing his cell phone . Through out the course of the oil change he was texting on his cell phone. Not much attention was put into my car. He change the oil,change the oil filter and notified the desk the vehicle was ready. Anthony - supervisor then called me to the desk to pay. I paid then ask for the courtesy inspection paperwork work they normally give after the oil change. As I review the inspection form I noticed everything is marked green (excellent condition) my vehicle is a 2016 with almost 90000 miles there is no way everything is excellent. In fact I haven't changed my air filter in over a year, so I know for a fact the air filter isn't in excellent condition and that's just on a smaller scale of things to mention. I forgot to also mention they did not top off my fluids. Mark Turner change my oil/filter then gave me a false inspection report. Dishonest technician. I mentioned to Anthony about the false report but he didn't seem to do anything about it so needless to say. I won't be back. !I posted a couple pictures of the supposedly excellent condition filters Mark said I had.
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November 2023 by Krystal N.
I've been to a couple Tire Choices places but by far this is the best place. Devin is the manager there and he is so professional and genuinely a nice guy, I would recommend anybody to come here for services especially when Devin is around because he know to take care of his customers. I had my axle replaced and he try his best to get me a good deal which I really appreciate and make sure everything is good
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November 2023 by Kelly B.
Disappointed and will not return to this location. I give one star because the managers were pleasant however the service was not good. I went in for an oil change. I paid and expected to get the service I paid for . The mechanics here are dishonest. Mark Turner performed my oil change on my vehicle. He was supposed to do a courtesy inspection and rotate the tires. But instead he did the bare minimum. I stood outside and discreetly watched him work on my vehicle. As he was changing the oil he keep on utilizing his cell phone . Through out the course of the oil change he was texting on his cell phone. Not much attention was put into my car. He change the oil,change the oil filter and notified the desk the vehicle was ready. Anthony - supervisor then called me to the desk to pay. I paid then ask for the courtesy inspection paperwork work they normally give after the oil change. As I review the inspection form I noticed everything is marked green (excellent condition) my vehicle is a 2016 with almost 90000 miles there is no way everything is excellent. In fact I haven't changed my air filter in over a year, so I know for a fact the air filter isn't in excellent condition and that's just on a smaller scale of things to mention. I forgot to also mention they did not top off my fluids. Mark Turner change my oil/filter then gave me a false inspection report. Dishonest technician. I mentioned to Anthony about the false report but he didn't seem to do anything about it so needless to say. I won't be back. !I posted a couple pictures of the supposedly excellent condition filters Mark said I had.
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November 2023 by Richard Perkins
Talk about professional. Very good job on our vehicle. Did not try to sell us anything we didn't need. Paid attention to details. Thank you for your professionalism. We will be back.
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November 2023 by Manu V
Came in with a flat tire. Anthony at the front desk very professional and attentive. The job took less than 30min. Great service overall!!!
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November 2023 by Jeffrey Trussel
Great take all my vehicle there for tires they do great and convenient just close by my house
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October 2023 by Lisa G.
We take all of our vehicles here, for getting serviced... always prompt, courteous and professional. Clean space to wait with coffee bar. Bonus!
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September 2023 by brian puter
The red-beard manager is a policy quoting work dodging drone. Go cross street to Tire Works, there you will find a Team of common sense hard working inspired tire professionals.
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September 2023 by Nicole W.
Once again, Devin & his team truly never fails us!!!! Called in early yesterday morning to see about getting an appointment to bring our truck in for an oil change, he told me I could come right on in & reassured me I'd be in & out, which is super was important since I've got 3 little kiddos I was in & out within 30-35 minutes! Devin made sure we had the best of the best, he's truly one of the reasons why we continue to come back! Thank you so much Devin for always being so professional, caring & awesome!! We know our truck is in good hands when we bring it to you!
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August 2023 by Travis Bee
BEWARE - the gentleman (bald with glasses) at the front desk may dismiss you.I came in this week because I had to put air in my tires multiple times in the last few weeks. Within seconds of explaining that to him, he said it was due to the weather and “don’t worry about it” I explained that this has happened before and he quickly grew frustrated that I didn’t just leave the shop, I instead insisted that my tires get checked. He tells a mechanic to check my tires and that he “won’t even write it up”. Taking my keys without documentation? Both odd and unprofessional.When the actual mechanic returned, he discovered that there was nothing puncturing my tires. But it was him who took a moment to show that two of my tires were older than we knew and were showing cracks and wear. They needed to be replaced. Had I listened to the front desk gentleman that rushed me out of the door, I would have driven away with worn out tires.After this exchange I drove away (tire pressure light still on) and went to a shop down the street. They did scans with images and readings on all my tires and found that all four were in need of replacement while showing me the signs to check for in the future. I purchased a new set with them.I’ve been coming here for years and I was used to the old manager, Chris. He was kind and would really help me make a decision on maintenance that was optional versus required. This newer gentleman has twice made me feel rushed. I wondered before if he’d even done the inspection after my oil change a few months ago that could’ve prevented the tire fiasco of this week. After these two incidents I don’t think I can return to this shop. I’d like my time valued and to be respected. Those old tires could’ve put my family in a really unsafe situation.
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July 2023 by Wendell Stjulian
I been coming to this facility for a while now extremely satisfied with the work they do on my car. I like to acknowledge Mr.Delvin he is very proficient knowledgeable skillful. he focused on my needs and showed excellent customer service & kudos for his 3 workers Yanny Jedadiah Rico well experience in cars servicing I highly recommend this facility well clean and great staffing thank you Mr.Delvin I'll be coming back soon ?
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July 2023 by Emmeline “Emme” Rodgers
I popped in without an appointment and they got me in right away. They were so nice and they saved me money and did a great job too!
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June 2023 by Stepfon D.
great tires, horrible workmanshipservice tech left tires loose, wife didn't notice bad vibration noise and feel from loose mounting and incorrect balance. had to return myself for reporting and test drive. still left a tip for fixing the costly mistake, off my character..
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June 2023 by Hattie Marie Topps
This facility has a very nice manager and the mechanics do a great job in servicing both of my vehicles.
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June 2023 by Emmeline “Emme” Rodgers-Tussing
I popped in without an appointment and they got me in right away. They were so nice and they saved me money and did a great job too!
