Ross Dress for Less offers a wide range of brands and the latest fashions for family and home at discounted prices, typically between 20% to 60% off department store prices. The selection varies by location; while some stores might have limited options, others, particularly in downtown areas, boast a greater variety. Customer experiences at Ross are mixed. Some shoppers appreciate the friendly greetings from security and find good clothes, although they note that employee morale could be better, with customer service rated at around 7/10. Positive experiences include helpful staff, as demonstrated by a customer's successful retrieval of a forgotten gift after Christmas. Many customers feel safe shopping at Ross, especially in locations that are less crowded and cleaner. Overall, Ross Dress for Less is recommended for those seeking affordable fashion, particularly during quieter morning hours when shopping is more relaxed.