Ross Dress for Less offers the best brands and latest fashions for family and home at significant discounts. Many customers truly enjoy shopping there, often finding the perfect gift and what they need. The store is described as always clean, organized, and well-stocked, with staff that can be great and helpful. However, experiences with checkout are mixed. Some customers report issues with cashiers being unprofessional, leaving registers without notice, and lacking common courtesy. This leads some to prefer the self-checkout, though even that service receives criticism. At self-checkout, some staff interventions for removing security tags are seen as a waste of time and overly watchful. Opinions on merchandise selection vary, with some noting a very minimum selection for certain clothing sizes. The store could also be a little cleaner according to some feedback.