-
February 2024 by terry gaeta
Great service. Professional staff.
-
February 2024 by Joan Hayes
Customer service was excellent! Staff was very knowledgeable and answered all my questions.
-
January 2024 by Kendra Williams
Service is slow. Manager is ?? promised me a Tesla ride ?with her Awesome ?. I want to drive though Lol
-
January 2024 by Donald Jones
Great service Dirce and team are awesome!!!
-
January 2024 by Nicole Murray
My experience was awesome! I was forced off the road on my way home and had one tire blow and the other tire not in good shape. I was scared that the one in not good shape was leaking air. I hurried to Pep Boys and luckily with 4 minutes to spare until closing, Anthony was such a great help and at least inspected my tire to ensure I would be able to drive in the morning to get repaired. He was amazing and I can't thank him enough for putting my mind at ease a little. I went back in the morning and Dirce was there to get me started. She was absolutely the best! Very knowledgeable and made me feel confident my car was in the right hands. They did amazing and didn't try to push anything extra in me. Let me know my battery isn't doing so well, but can last a little longer but didn't NEED one right now. I seriously feel so thankful they were there to help! Thank you guys!!! ?
-
January 2024 by Robert Corbala
Nice and quick work
-
January 2024 by Michael Narciso
My go to Pep Boys great Management and Staff
-
December 2023 by Thomas Hernandez
Excellent service !
-
December 2023 by Allen Sheard
Wonderful customer service
-
December 2023 by William Ferguson
Great work in Less Time
-
December 2023 by Rob Riva
Good job on time promised...
-
December 2023 by Valerie Pederson
Always excellent service at this location
-
December 2023 by Todd Brock
Fast and easy, great customer service from Derce!
-
November 2023 by Jay Mac
Went into the office today, Sat., NOV. 4, 2023, to make a service appointment for Monday, Nov. 6, 2023. I waited over 10 minutes for customer service. I had to bang on the office window to get the attention of a service personnel who was in the service bay. I asked to set an appointment for Monday, but he said he didn't know how to do it. He went back to the service bay and came back into the office to inform me that the manager was indisposed helping a technician with a customers car. He said the manager asked me to leave my contact information, and he would get back to me to set my appointment. I complied.As of this review, I have yet to hear from the store manager. Bad customer service. The manager should be fired.I took my business to Discount Tire Center on Craig and Simmons!Excellent customer service.
-
November 2023 by Chris Reese
Did an oil change by Pepboys for my 03 Ford explorer, got it back and it started leaking oil. Pep boys said it wasn't the oil gasket but something connecting toward the engine and they'd fix it but it would cost us as it was not them. Got a call the next day telling Mr they can not do anything as they do not have the tools just to be informed that the issue with the oil gasket would need to be done with another company. This is the 3rd time they messed something up on my truck and 2nd time they failed to fix the issue. Horrible service and company avoid at all costs.
