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April 2025 by Ours
No one answers the phone as of today 4:12 pm store isn’t busy at all all the workers are chillin, they don’t know I’m the one calling their line on West Craig in North Vegas
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March 2025 by Javier Zanic
Gift card work yay
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March 2025 by Roger
I started to buy my football cards from them. They are much cheaper than your conventional card shop. Also they have good cards most of the time.
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March 2025 by Al Rodriguez
I was finessed into buying a pro membership to buy Pokémon cards. I called other stores and they don't do that. Do not come here employees are scamming customers.
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March 2025 by Terance Jackson (Terry)
Took care of me right away! Lots of new and different games too.
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February 2025 by Gwendolyn Sanders
1/24/25
I like to thank the very nice young lady that help my grandson find the items he needed so kind and helpful 1000% I believe her is veronica?? Sorry I lost the name, but she was the only one there this evening.
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December 2024 by Brian Rodriguez
Deals are great and a great selection of games but the cashiers are not great about discussing using your points without your knowledge or about managing your rewards membership. I realize the employees are just promoting programs the company wants but you have to disclose it clearly to the customer. This behavior is alarming.
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December 2024 by Harold Richards
Great place and the staff is amazing five stars always
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November 2024 by Kale Hamblin
The associate who checked me out was fantastic. Helped me get the most out of my paid membership.
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November 2024 by Alejandro Munoz
No interaction from associates. Poorly stacked merchandise, unwilling to help customers find products or locate items. Dismissive and short with customers. Shop another location.
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November 2024 by CJ HJ
Robert Ellis, you literally said the same thing twice when they said they didn't have it when you came the first time, and the second time they had the limit amount the second time.🤨
Jillian didn't you come in the next day to the same store and bought something? 🤔
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November 2024 by Robert Ellis
I went in twice looking for something. The 1st time, the guy tried to convince me it wasn't released yet when it was. 2nd time, still not in stock because "they don't sell very many". I'm not surprised by that because they never had any in stock to begin with. I'm not upset about the item being unavailable, it's the fairy tale stories the 2 different clerks have told me. Just say you don't have any.
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October 2024 by Jillian S.
I visited GameStop recently with the intent to buy a game but left feeling extremely disappointed by the customer service. Upon entering, I stood at the checkout for several minutes without any acknowledgment from the staff. An employee with pink hair came out while on the phone, never making eye contact or greeting me.
When she finally finished her call and addressed me with a casual "What's up?" I pointed out that a warmer greeting would be more appropriate. Instead of responding positively, she explained that she was on an important call with her manager, implying that it excused her lack of courtesy. I felt that assisting a customer should take priority, and when I suggested we could try again tomorrow, she simply stood there in silence.
This was by far the worst customer service experience I’ve encountered. It’s clear that training in customer interaction is needed. Unfortunately, I will not be returning to this GameStop.
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August 2024 by Donna Turner
Had what my grandson needed just wish they answered the phone when you call.
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June 2024 by Sin City Overland
Always a great time. Something for everyone
