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March 2024 by Lawrence Nelson
Andry Had me figured out before I even said a word .She was holding a door lock in her hand ..It only took her 5 minutes to get me back in my storage . She was fast and courteous . ??
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March 2024 by Ashley Metler
AWESOME customer service! Andry in the office went above and beyond when we really needed help!! Storage was clean and secure. We definitely recommend Extra Space Storage.
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March 2024 by Henry Cruz
Andry was very helpful and made everything easy and headache free. I will recommend anyone to that facility that needs storage. Thanks again Andry.
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March 2024 by Keoni Cruz
Andry, definitely did a walk through everything and got us what we needed. Quick smooth transaction and now I have garage space at home. Definitely go there for any assistance!!
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March 2024 by Kenneth Jefferson
Customer service was great location was good very friendly and helpful
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March 2024 by Carlos Torres
Andry was helpful.
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March 2024 by Ramon Sombra
He is pleasant and efficient at his job. In short, he is a very good person.
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March 2024 by Sid Nelson
I have rented at many extra space storage facilities from Seattle to L.A but the Store Manager here is a whole joke, that's putting it nicely.Update. 3/2/24 Apparently the management here listed me as not being able to rent from any extra space storage units because I left a bad review. Stop putting immature kids in with no customer service experience in management positions.
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March 2024 by artensia barry
Excellent customer service, every time and, always with a smile ?. Very professional, efficient and accommodating. The employees are the same person and via phone. I truly appreciate all of you. Thank you ?.
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February 2024 by Roseboy400
Quick and easy move
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February 2024 by Keisha Wilson
Didn't actually have the size unit I reserved online but the staff was extremely nice and helpful.
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February 2024 by Juan Campos
Thanks Andry for all your help you made this process so easy for me I’ll be bringing my family and friends here :))
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February 2024 by Uriel Rivera
Excellent service
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February 2024 by Noel
The lady manager Andy is a rude person who tries to wrongfully kick you out of your unit. Very condescending and smarmy. She never told me that I have to enter the gate code to check out each time, even though I'm sure it's in the long lease somewhere. I don't have a car and use the side gate for people who don't have cars. I went to get something from my unit and was about to leave when she approached me with the other worker accusing me of staying the entire night. I was always sure to leave before 8 pm. There she told me that I had by the ending of the day to get all my stuff out and get a refund for "staying overnight". I told her to check the cameras and she lied and told me that she checked the cameras and did not see me.After going back and forth with her and asking her for someone else to review the footage she said that she was the manager and only she could review the footage. I pleaded my case for the other worker to review the footage. She looked at me with the most dismissive look like I was talking nonsense and told me she would get back to me.I had to call another Extrastorage facility to plead my case and ask the manager if someone else could take a look at the footage. I knew Andy was lying when she said that she didn't see me on the cameras. Their number to headquarters redirects to her facility as soon as they see you're calling from the number you signed up with, so I couldn't talk to someone in corporate. After making a call to the other Extrastorage and pleading with that manager, Andry then called me and apologized, claiming that she fast-forwarded too fast through the tape. This is a bully woman (if I could call her that) who likes walking over her customers and lying about them.It really upsets me of her poor customers service when she gave me the worst unit in the building with liquids leaking out under my storage unit, and with the wooden floor so soft and rotten than you could probably punch through it. There's a reason why these units are cheap so you've been warned!
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February 2024 by Shaun King
The service here was pleasant, professional and prompt! Andry was most helpful! Ask for her when you need their service.