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November 2023 by Araiza Reyes
Long lines, cashiers are almost never available and gone, they even close their doors to avoid long lines when the store should be open….
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September 2023 by Alyssa D
Went in at about 6:20pm today and left without buying anything. After walking around less than ten minutes I had picked up a couple nerd ropes and put them down to swap them for a bag of candy. Black lady working comes up and asks me “Where are the beef jerky you put in your purse?”I told her I didn’t have anything, and explained that I just swapped what I wanted, she then turned around and told me to let her know if I “needed help” but remarked under her breath that she’d be “checking the cameras”Soooo maybe next time know what you’re talking about, I’m only leaving this review because I hope you DID check the cameras and realized you embarrassed yourself over what you THOUGHT was beef jerky, lame
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August 2023 by Nick Acosta
I filled up a 1 gallon gas can and was charged for 1.2 gallons. I didn't fill it up to the very top either. Doesn't seem like much but for a 35 gallon tank that's an extra $28.
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July 2023 by A.B
Cool employees and convenient location. Only issue is the speed of checkout. Slowest registers in the world. They need a faster system
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July 2023 by Diana Zacchi
Stood in line for 10 min and employee would not help me. Then I got 3 packs of cigarettes to use my coupon and the cashier never used it. So I told her then to take a pack off cause I was only getting 3 cause of the coupon. She refused to refund me the cigarettes. Her name is Kita. Then while she was finally helping me she left to help the people behind me. What a joke as a cashier. Found out when I called as soon as I got home. This store is a complete joke. Will be posting all over social media about this store and her. Rude and no customer service. No wonder y people stopped going there. And the manager of the store doesn't seem to care either. Hopefully corporate will contact me before I take this to channel 8 and channel 13 news just to make a point. The news loves to show which Convenient store are corrupt in las vegas. This is definitely one of them.
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July 2023 by Chryl C.
Ok today is the 4th of July and of all things the store ran out of ice. They also kind of force you to use the self service kiosk. However, the kiosk malfunctioned causing a line and the cashier had to assist everyone anyways. Now, I know there are new policies in place to prevent underage drinking but, to not accept a passport because, it doesn't scan is asinine to me.All I can say is that the store is clean.
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June 2023 by Kimberly Robinson -Jensen
I would not give any stars the customer service here is so bad the worst I have ever seen!!! Ever since These self check out machines were put in the cashiers think its the okay to be completly useless other than telling people to use the machine and rolling their eyes if they have to assist in any way, I have had no choice several times in the last mobth but to just walk out, because I can not get service I am not a cashier nor do I wish to be thats the job they signed up for I go to a convienient store because yep you guest the convenience which citcle k has seemed to have lost that concept when they started telling their cashiers to have customers wait on themselves , , will not be coming back to circle k until customers become a priority again!!
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June 2023 by Tamara B.
I love the convenience of Circle K. However, recently when I have gone into the location at 3737 West Craig Road it has been a bit disheartening. The store is dirty, some of the soda fountain machines don't work too great. The floor by the soda fountain is usually full of soda or some kind of liquid. The area where they have the lids and straws is nearly as bad. It's pretty gross that you have to put your cup down or walk on the floor when it's that way. Maybe they need someone who just keeps up the inside of the store (food area, soda fountains?) I hope that this can get cleaned up.
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June 2023 by J. S.
Not enough employees behind the counter. Super slow. Bad attitudes. No iced tea made at all.
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May 2023 by Damarcus Carnegie
This store deserves 0 stars. Horrible customer service. Now that the have a self checkout the employees do not want to work on the register.The lines are long and the employees are walking around doing nothing....Don't buy ice cream at this location it will melt before you get to your car...
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May 2023 by Chris Tye
Cashier was the most rudest ignorant person I have ever seen.. Then told management and was just as bad.
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May 2023 by Dslovak
Long wait times to check out. They force you to use the automated checkout then complain when they need to assist you or the machine can't do what you need. They just stare at you behind the counter with a like of 6+ and still won't open another POS (Point of Sale).
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May 2023 by Jeff Faulkner
I often have to go inside to get a gas receipt because the pump is out of paper. I think it kind of defeats the purpose and convenience of paying at the pump.
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April 2023 by Charlie Ford
Lemme start by saying most people in there are cool enough, no issues there. But don't come to this location if you don't have a solid 10-15 minutes to stand in line. This is the only location I have been to that the automated system doesn't work, and I mean never. Then they'll have a lady working the register, oh let's call her molasses. Not much for being out in public around other people but not straight rude. Then there will be two other people that are walking around ignoring the line that's to the door most days. There's another register there but they never open it to ease the line. Just have their heads down being careful not to make eye contact with the angry people waiting.
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March 2023 by Robert J Sosa
I would give zero stars if I could. The customer service and attitude of the staff are the worst I have ever seen. I have been shopping at this store for over 2 years and the last few months the staff turnover has created a complete collapse of service. I can find better customer service at the DMV. There are 2 staff members here who I think deserve to keep their job the rest should be terminated without a second thought. You had a good team and good service a year ago and the changes that have been made are all negative. Do better Circle K.