Uncle Rayski's Magic Car Wash in Decatur is a mixed bag for customers. While the car wash service is generally considered good value for money, with the $11.99 wash getting cars "pretty clean and nice," some customers have experienced issues with the equipment and service quality. The Decatur location has been criticized for having an unfriendly staff member and not providing the expected cookie. Additionally, the automated system has had problems, causing inconvenience for customers. Some have also noted that the vacuum suction could be stronger and that the car wash doesn't completely dry the rear of the vehicle. Despite these drawbacks, the unlimited wash plan is seen as a valuable option, and the 24/7 access is appreciated. Overall, Uncle Rayski's Magic Car Wash in Decatur offers a decent car washing experience, but there is room for improvement in terms of customer service and equipment maintenance.
Ray at the car wash was so helpful, kind, and informative! It quite early and he still helped us with a friendly smile and energy. We even got free cookies! I recommend anyone to come to this location if you need a car wash. Ray deserves recognition for his excellent customer service, kindness and assistance!
March 2025
Very convenient, friendly staff and reasonable price
July 2024
The person working the Decatur location was not friendly at all and I didn’t get a cookie like I usually get at other locations. I only paid for the cheapest wash but I guess I got my moneys worth considering. I was just expecting a nicer person working it.
