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January 2024 by Lawana R.
They didn't deserve the one star. This store has made it a practice to play vulgar, explicit, profane, sexual, violent, uncut and uncensored music . When I addressed the last time I was there , the manager did not care . This time when two of us was complaining a lady switched the station. Surely there are business codes of ethics that protect the customer from this filth. fortunately, I was alone. I wouldn't dare expose my kids to this environment, , not even a dog needs to be tormented by it.
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January 2024 by Phil O.
I foolishly ordered something online from them. I needed to be sure they had in in stock and have email them multiple times with no response. It appears that my only recourse is to contact both shopify to report them as a scam retailer as well as my credit card company to reverse the charges. If you are going to play in the online marketplace, you cannot ignore your customers.
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November 2023 by A L.
This location always closes 15-20 minutes early!! Smh such a waste if you are using ride share services like Uber or Lyft smh
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October 2023 by Cush Kingdom (Cushkingdom)
The cashiers were ignoring me and my daughter like we were ghosts!I had to keep asking them hello ??They were all in they cell phones with attitudes like I don’t want to be here mostly AA womenHorrible customer service
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October 2023 by Glennettra Martin
Way to expensive, it was a wasted trip because I was looking for braiding hair for goddess locs and for 1 pack of synthetic hair was $20.00 ? and it was thin ... Shiiiiiid , I looked at Amazon and better quality of hair was $29.99 for 9 bundles
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October 2023 by Gretchen Washington
Had what I was looking for. Well stocked, good customer service and friendly staff.
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October 2023 by Sharronka Muhammad
I took my niece and t was very clean with a lot of product brands to choose from. The cashier was very friendly and very knowledgeable on the products that my niece wanted. We have been customers since the store opened. Prices are reasonable.
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October 2023 by Black Gurl
I went in early Saturday morning and I asked the cashier who is worthless. He told me to go over to a area that he knew I couldn't access. A older Filipino guy tried to help, but he went and got Troy. She was very patient and took time to explain what I was getting. I wanted a ponytail and Troy helped a lot. Thanks to you Troy, and no thanks to the rude cashier.
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September 2023 by Adriana A.
I need management to know this.................... LAWANDA & IESHA are OUTSTANDING! They provided the best experience to our QUEEN (mother) for her 67th birthday. We purchased a beautiful human hair wig. We had no idea where to start and the ladies paved the way. Very professional and knowledgeable! Thank you ladies! Shes pulling up to the Fiesta looking beautiful!
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August 2023 by shardae nelson
Extremely rude and will rush YOU out the store before they even close and they never have what you need! Have the nerves to be called beauty supply WAREHOUSE !
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August 2023 by Cheryl Davidson
The storebhas really upgraded and made some changes. The young girl that help me was really helpful and professional. I am happy to see the much needed changes. I will definitely be coming in to shop more often.
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July 2023 by Fe S.
Bad store return policy. Tried to return an item within the 7 day return policy. Manager rejected because they only exchange items that are sealed. My item was not sealed when purchase.
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June 2023 by Keisha Campbell
Huge store - no Reealll versatility/diversity in their inventory. ?
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May 2023 by Debra Quarles
Always Always super hot in this store, the customer service sucks as well as the cashiers are so slow laughing and talking or while ringing you up, they will disregard your present to look up prices while you’re already being ranged up, even if your and elder person , IT DOESNT MATTER , this place deserves Zero stars
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April 2023 by Kyle Alexander
Random employee denied us entry due to having a cardiac service dog. When explained that the ADA covers our dog he said “nothing is wrong with you” and “this is a private business” when the ADA covers all areas of American life.
