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“Service here has always been quick and easy. Anthony, Vickie, and Gwen are all very friendly and efficient, and everybody else I have interacted with has been great as well. I would highly recommend this bank.”
“Staff is always extremely friendly and helpful. They are always quick to greet me by name every time I walk in the branch.Amazing Bank with amazing customer service.”
“Abril N and Maria M We're patient and accommodating through our entire loan process. Even when we last minute after having signed opted to increase our loan thus creating new paper to be prepared and resigned again. They were wonderful and always a pleasure to speak to.”
“I went to do a withdrawal at Decatur branch today, the customer service I received was amazing! In fact whenever I go there, I feel welcomed and appreciated! Ms. Sharwani has great employees. I would continue going to this location for my needs.”
“Great local bank that understands needs and cares about the local community. They go out of their way to make their customers feel comfortable and understand their needs.”
“I truly love this Bank the staff is so nice and friendly and acknowledgment it's just a wonderful environment to walk into with such friendly people thank you”
“On June 1st, 2023 around 10 am I went to wire some money. The process only took about 10 minuets and I had no issues. While I waited those 10 minuets I seen how friendly and helpful the bankers were to each customer. A female customer who looked like she was having a bad day and appeared to be waiting on money to be deposited to her account was treated so nicely by a male and female banker. They explained to her that the money wasn't there and they understood any frustration she may have had. In the meantime , They offered her water and a lollipop while she waited. I don't know what that female customer's situation was but I do know that she was in need of money and also it was extremely hot outside. Seeing the bankers offer her water, be sympathetic to her situation and also telling her to wait inside the bank due to the heat was awesome. Good job to this bank for having outstanding customer service. Every single person on that shift was helping each other and friendly to the three customers I seen come in!”
“I’ve been going into Bank of America branches for close to 15 years now and this location really deserves the 5 stars. The manger greeted me as I came in and the tell that helped me with my business was polite, professional and quick.”
“I wish I could give this location 20 stars!!! This is literally the best location in Las Vegas!! I use to go to the Aliante location and every time I went it was a nightmare but this location has been nothing short of AMAZING every time!! I really appreciate the kindness and hospitality from everyone at this location! It's such a relief knowing how they treat people with respect and kindness!! Thank you!”
“Mary Rouke! Thank you for going above and beyond with helping us with our banking needs. Since the day we met you have always made my husband and I feel so comfortable discussing our financial needs. Thanks for being so amazing to us.”
“This is to all Chase Banks.. My ID was stolen and due to the extensive security this bank has the person trying to open the account was denied ... Thanks a million for not allowing them to open an account... Several banks aren't as secure as this one... Kudos to Chase Bank ?”
“I've been banking here for over 20 years and love it. The ladies at this branch, in particular, are the best! I moved out of state 2 years ago so I haven't been inside the branch for a long time. When I recently went back in they all remembered me and were so kind. Feels a little like a small town in crazy big Vegas.”
“I know we all hate walking into banks, we'll at least i do. Specially when the teller or consultant is no help at all. This was our second stop of the day because at another bank the consultant was no help at all. I am so glad we walked into this U.S. Bank and met with Trisha. Trisha was so helpful and assisted me and my team with all the questions and concerns we had on opening an account. She was kind, funny and most importan informative and knowledge. There was no question we had that she didn't have an answer to. If you plan on heading to U.S. Bank come over to this branch and see Trisha she's awesome”
“Love this branch. I have been banking with Citi for over 10 years, but the staff here is nicest and most knowledgeable around. Management here must being doing something right to keep such a solid crew together.”
“I was hesitant to open an account with ITCU because of some of the reviews. I went to the branch on blue diamond road and cimmaron in Las Vegas and met with Justin the branch manager. I found him to be knowledgeable and courteous. We opened the account with a couple of modifications and have been very satisfied. Today we stopped in to do a transaction and met Cameron from the call center and Kristin the assistant manager. This is how customer service should be and the location itself is spotless. Phil F. Mountains Edge”
“Opened new account was greeted by the mgr Sherryl at front who made apt with Jose it was fast , easy and both were great at customer service highly reccomend this branch”
“This location here I do like and what I like about it is at all hours, safely being able to use the ATM machine. The bank has a door after hours on foot where entry to the ATM is granted by using any valid debit/ATM card. Plus, when withdrawing a sizeable amount of cash, the ATM just inside the front door lets you choose how you want your cash. etc. $100 (1) $5(1) 10s, 20s, 50s”
“super busy branch but if you go online and make a appointment you are in and out in not time. drive thru is not bad if you go during not peak hours,see chart on site.”
“On June 1st, 2023 around 10 am I went to wire some money. The process only took about 10 minuets and I had no issues. While I waited those 10 minuets I seen how friendly and helpful the bankers were to each customer. A female customer who looked like she was having a bad day and appeared to be waiting on money to be deposited to her account was treated so nicely by a male and female banker. They explained to her that the money wasn't there and they understood any frustration she may have had. In the meantime , They offered her water and a lollipop while she waited. I don't know what that female customer's situation was but I do know that she was in need of money and also it was extremely hot outside. Seeing the bankers offer her water, be sympathetic to her situation and also telling her to wait inside the bank due to the heat was awesome. Good job to this bank for having outstanding customer service. Every single person on that shift was helping each other and friendly to the three customers I seen come in!”
“Thank you so much, Samantha and Renee . Your help with a lost bank card and some mobile banking were invaluable. You we're very busy, we showed up without an appointment and you both were pleasant and professional without rushing anyone. This is the best service I've received at this branch in the 17 years I've lived in this neighborhood. Including when I financed my home! Thanks Ladies”
“I took a family member there. The manager was extremely helpful to her and was extremely patient with things she didn't understand. I love they have bilingual staff members.”
“The bank associates are very friendly and offered me all kinds of banking services and I would say that I was at this branch for less than 7 minutes. It was a very good experience.”
“I’ve only been to this branch a few times but every single time I’ve walked in with or without an appointment I’ve been greeted with welcoming smiles, treated fairly with the upmost kindness, professionalism & respect.
This branch & their hard working team provide exceptional customer service for everyone needing assistance with their banking, they are all there to help anyone in both English or Spanish.
Thank you!”
“I have been a customer of Chase Bank for 6 years and I am very happy with their service. The bank is convenient, great customer service and I enjoy the app that is very easy to navigate”
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“Jessica at the North Las Vegas branch was so wonderful. She went over and beyond the call of duty Customer Service I’m so happy one Nevada credit union has her as a representative. Thank you so much for the well you just”