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February 2024 by philip griego
They fixed my problem on my vehicle.
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February 2024 by Jeremy Hooker
Friendly service but took 2 hours for a flat repair/replacement... Even with an appointment.Edit... customer service was top notch. It was a situational issue
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January 2024 by Laurie Lewis
Awesome customer service! My tires were taken care of quickly and had a great time just chatting with other customers and employees!! Definitely will recommend!!
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January 2024 by Antron Yarrington
Went in to big brand tire today and had my truck inspected , which lead up to me gettin an alignment. Very satisfied with the work that was done the receptionist was very knowledgeable of everything I needed , this is a great place to get you car serviced thank you guys will definitely see you soon .
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January 2024 by terri Deboe
Courteous staff, very good service, work done in a timely manner.
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January 2024 by Syreeta Harris
Great mechanics, my plugs were rusted into the engine, but they got the job done very timely inspite of the issue. Awesome
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January 2024 by Evelyn R.
Thank you Big Brand Tire for your quick and professional service. The quality of the tires is excellent and I recommend this shop to anyone.
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December 2023 by Brenda W.
Took my vehicle to Big Brand tire on Craig a Lawrence across from Cannery because the AC was not working as soon as I left the shop the check engine light came on. I went back and they did something and the light was off.I again went back because my car was running hot.They replaced the water pump and call me saying I needed the timing belt or chain had to be replaced also.Much to my dismay my insurance did not cover much so I was out of quite a bit of my money.I left, two days later my check engine light was back on, it went off after a couple of days. Fast forward, the light is back on. I took it back, now they're telling me that I need a new thermostat because it is not opening. I found out the thermostat should have been changed when they did the water pump and timing work. They are crooked and took advantage of me because I am a female.STAY AWAY FTOM THEM, THEY ARE THIEVES!!!I DO NOT RECOMMEND TAKING YOUR VEHICLES TO THEM!!!
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December 2023 by Patty Molina
They are very kind and courteous, very helpful, and I would definitely come back here and refer anybody to them.
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December 2023 by Linda Schmidt
So professional! So prompt. No hussle, no hassle. Thank you for being here
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December 2023 by itsnov9
Love this place!!!
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November 2023 by Anna Jenson
We stopped in to be sure our tire was okay after hitting a pothole on the interstate. The man at the front desk was super kind and helpful. He adjusted the PSI on all four tires and reassured us we’d be okay to continue on our long road trip. If we lived in the area, we would definitely return!
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November 2023 by Wade Mulligan
Took my 1985 oldsmobile 88 there a week ago. I paid them $160 Dia fee they told me it was the spark plugs and the ignition coils I replaced them all .car runs the same as when I brought it in.not sure if the mechanics are ase certified. I would not recommend them unless you have a flat tire or need a mediocre brake job done.
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November 2023 by Linda S.
So easy. Booked online. No hassles. No upsell.Straight up oil change. Professional and kind.Location is great. Thrilled we found them. Highly recommend them.
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November 2023 by Chango S.
Great experience, I saw an ad on FB. Decided to give them a try and have them look at my dad's truck. His truck was all over the place, and I thought it needed an alignment. Joe walked me, my dad and sister to the back and showed us the truck. The truck was much worse than we thought it would be. Instead of just trying to sell us, he provided options. I was just happy he didn't try to rip us off, and explained the needs and showed us, and offered financing. I won't lie and say it was a cheap fix, but even I know there is doing things cheap, doing things right, and overpaying for a repair. When we decide what we're going to do, we'll be back. I appreciate honesty over price any day of the week. Anyone can get things done cheap, it's called do it yourself, but no thanks I don't have the tools or the time to do that kind of work.
