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January 2024 by glory girl
the young lady that worked on 13 Jan 24 was very nice and helpful and her vibe was really good. even folded my jacket and packaged it for me. pleasant experience <3
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March 2023 by NANCY TAYLOR
So I wanted to give a huge shout out to Gilbert. He’s one of the delivery drivers here at nellis. One of our packages was delivered to the wrong address, and Gilbert went out of his way to go track this packet, and bring it to us personally. And we just want to tell him thank you so much for taking the time and getting us the package.
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January 2023 by Robert N.
The staff here are all pretty nice, however; i would not recommend this location if you are expecting any USPS mail. this private mailbox costs over 3 times what it costs at the "Post-Office with terrible service. i have had tracked mailings showing delivered on Friday but here it is on Wednesday and no mail from this site. all i get from their staff is lip service. they claim it is stuck in the real Post Office on base. this is totally unacceptable. the staff member working said she only gets her info from her supervisor and doesn't know how to get the mail. One of the services they provide is to notify the receipt of packages via text. apparently this notification can only send the notice to one phone as my wife receives them but i do not but they are very good at notifying when a package comes in from UPS, Amazon or whoever.
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February 2022 by Millicent Fila
ZERO STARS IF IT WERE AN OPTION. HOW DO YOU POST BUSINESS *** HOURS *** AND NEVER ANSWER THE PHONE??? IS THIS A FRONT FOR SOMETHING ILLEGAL GOING ON OR WHAT???
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January 2022 by Martin S.
They said they tried to deliver my package but no one was home, I was home all day and didn't hear or get an attempt to even deliver the package, I also have a ring doorbell and it didn't catch anyone trying to deliver I package. This is absurd, why would someone lie about trying to deliver a package. I would definitely not recommend dealing with this ups, they are lazy and uncoordinated.
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November 2021 by Brandon W.
Terribly ran company. Owner has no idea what's going on and takes her anger out on employees. Witnessed first hand. Boxes aren't cared for and constantly lost. If UPS corporate saw how this store is ran, there would be major changes.
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October 2021 by JunJun Agliday
Google said it's open but I came in there and it was closed.
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January 2021 by Amanda Hackett
Super friendly and helpful! I was able to get my package mailed out at a reasonable price. I'm very happy with the experience I had.
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January 2018 by Cheavin Kim
This place sucks, nobody is ever here. Went two days in a row during business hours, was greeted by a “we're in the back, please make yourself known†sign. Nobody showed up.
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October 2017 by Alexa H
Does anyone work here? I have yet to come to this location without a sign saying that they are out during business hours. Today there was 2 signs up, one that said "will return in 10 minutes" as well as "we are in the back, please make yourself known." I waited and yelled to the back and still no one.
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February 2015 by Dan F
The UPS is located in the BX not at the USPS bldging as indecated by the other review and address listed.
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May 2013 by A Google User
This is not a UPS Store. It is a USPS, and it closes at 4 pm. The picture is inaccurate.
