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October 2023 by Kevin Rojas
Terrible customer service leaves me in hold for 15 minutes and then goes on to say they need more time after already saying they needed more time. Didn’t even have the decency to call me I had to call them to check the status on my vehicle.
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October 2023 by Austin S.
Dog shit company. Dropped my truck off to get an estimate, called me an hr later said they weren't able to find the damage. A deer hit my passenger door. Went there to show them the damage and than told me I was not able to drive my truck off property and would not give up my keys. I'd stay away from them and there incompetent employees.
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August 2023 by Mike Goodrick
Horrifying experience. Would give a negative 3,500 stars if I could. How does an estimate of a 3 mph parking lot impact go from $650 to over &3,500??? What a crooked business. They listed parts on their revised estimate that was not even involved in the incident along with $8.00 bolts & over $100.00 clips. Along with A VERY RUDE FEMALE STAFF that treated my wife as if she was the one doing something wrong. $650 did get us to agree to the repair, but after the attempted robbery of over $3,500 we got our truck back and took it to Carson Auto Body who told us that their estimate is also the repair cost (as it should be) which was a third of the robbers at All American $3,500 plus robbery attempt.
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July 2023 by Robert Morgan
I don't know how this place has 4.6 stars...they had my truck for 3.5 weeks for minor bedside damage. Not once did they call me to update status.The repair is borderline terrible. The bedside doesn't line up with the tail gate or the cab properly. The FX4 sticker has bubbles in it. The bumper wasn't repaired. It's still bent in and scratched. And the paint might not match.
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June 2023 by Martha F.
Nathin and Danele are professional and knowledgeable. They fixed my car perfectly and saved me money. They were flexible with my scheduling issues. And they cleaned my car when the job was complete. It was a great business experience. Thank you Nathin and Danele.
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May 2023 by LiveFrom Santa Monica
My first claim. They are experts at all American auto body. They kept me informed through the process, started and finished the job when they said it would be done. My car is beautiful again, expert repars
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May 2023 by David L.
great communication, honest and a pleasure to do business with. From the start, they were precise with how long it would take to order parts and what day to bring in the car to repair. I talked to several customers in the lobby, some repeat customers and everyone had wonderful things to say about All American Auto Body in Mound House.
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April 2023 by Matthew M.
Hands down the best body shop I have ever felt with. Nathin and his staff went above and beyond on repairs to my Lexus GX460. Beautiful, perfect body work. Thank you to all of their team.
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March 2023 by Dina B.
My daughter in law took her vehicle to these guys and after the work was done, they did a very poor job on cleaning the vehicle from when they repainted her vehicle and the paint had an orange peel look to it. It took them 3 times to get the work right. They should have done it right the first time. Would not ever use this company again.
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December 2022 by Tamara E.
Amazing company! I was T-boned in my truck in May and they really took care of me! They talked to me as a human being, helped me handle insurance, made the process stress free, and my truck came out looking brand new. Not only is the work fantastic but the staff was personable-I definitely will be recommending them and taking all of my work to them!
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December 2022 by Harlan Ashby
Dealing with staff was kind, courteous and friendly in all respects. However the car is not scheduled in for repairs until 1/23/2023. Until the repairs are completed I.cannot offer an opinion on the work to be done.
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October 2022 by John Potter
I ended up getting rear-ended by a tourist while on break from work at Stateline, NV. This was the auto shop that Progressive directed me to for the repairs. It took a long amount of time due to numerous issues (supply chain issues with parts, appointment availability, etc), but I'm not really sure what people expect these days. In any case, I can honestly say that I am glad I went to them after seeing the quality of the final repair work. The car looks practically brand new and like it had never been hit. I was concerned with my personal effects possibly getting in the way (as I was not able to get the trunk open to remove them), but I was glad to see that everything was carefully placed in the passenger seat safe and sound. I'm glad too that they have staff like Naithan there who are patient in dealing with the phone calls and repair orders coming in (as we were checking weekly toward the end there). All in all, they operate their business here well and I'm very glad to have my vehicle back to me in tip top condition.Services: Body & Trim
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August 2022 by Diana C.
My insurance company (Progressive) recommended them. They got me in 2 months sooner than Battle Born. Work was completed on time and done well.
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August 2022 by Shannon Ann
Great quality work, they made it right! I received my Jeep back not only repaired but clean inside and out. I would not only highly recommend, but I will also use them again if ever the need. 5 Stars for professionalism, quality, and speed!!! :)Services: Painting
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June 2022 by Chris Caine
It took a month to get an appointment but I was very satisfied of the finished product they definitely paid attention to every detail.
