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October 2023 by L S.
Do not go here. Clearly the employees do not enjoy their job and have no customer service training. Soften your tone and allow me to finish my question. I had two distinct lab orders and only one was found hmm. I was chastened for not having a paper order. The lady manning the desk should not be in the medical field. Most people who come here are going through difficult medical journeys.
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August 2023 by Heidi N.
Trying to get labs done which are ordered by out of state doctors has been complicated despite using a national lab like LabCorp. I can't blame the staff for the terrible communications between doctors' offices and the draw sites. But as a physician myself, I was impressed with how hard the staff-- Leeanne and Laura-- worked to straighten out my situation and get me drawn without giving up. These ladies were pleasant to all who preceded me, and took a ridiculous amount of energy to get me through. I applaud them for their determination, because it took at least 20 minutes for the acceptance of the orders that I hand brought it, but naturally all the info that they needed to complete the labs wasn't on the forms issued to me.Extra compliments to Laura-- an exceptional phlebotomist who was upbeat, and kind and fast with her task and of course, painless. I am grateful to these ladies for going the extra mile.
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August 2023 by Anthony C
Checkin was easy. Waiting time so about 10 minutes. Best of all the tech was amazing and quick. Usually my veins are hard to find and never goes well but she got it first stick. Very impressed.
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August 2023 by Unique Davis
I came all the way from Dayton to do my blood work here because they are always positive and friendly. I never have to get poked more times than I need to and even for the worst blood tests they make it a positive experience. Laurel is always super kind too! 10/10 recommend coming here!
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May 2023 by Robert McCormick
The two phlebotomists here are great. They are both professional and personable. I feel so fortunate to have Labcorp and these two ladies in Minden.
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April 2023 by Garnet Carlson
Worst check-in procedure , takes forever and you have to go thru this misery every visit
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March 2023 by Robert D
474 U92 Silver suv from your group that cut me off in a no pass, just before a curve. Nevada 95s, 13:25. The driver turned on 160 towards Parhump. Give em a corporate car with no lettering on it, and prepare a replacement since he/she will probably cause a head on collision soon
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February 2023 by Adam G
This rating is due to the hours of operation and the sporadic times and days this business is open. Can't depend on it being open even if you had an appointment. I would like to say though, the staff is great, when they are there. Go to Carson Valley Medical Center. Walk ins welcome and wait time short. Matter of fact, CVMC employees related to me that they have received a lot of business from Lab Corp due to its business operations.
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January 2023 by Britton Smith
The time is a lie. They close at 2:30pm not 11:30pm. Drove 2 hours for nothing.
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January 2023 by Roger S.
Horrible place! Front desk people are rude and dismissive! This office NEVER answers the phone and never returns calls. Results are difficult to obtain and impossible to order copies of. They tell you they will call when results are ready but the call never comes! Been through this several times now because my Doctors office insists on using this provider. Sounds very much like an understaffed/underpaid reaction, which seems to be a common issue with most of their offices! This review applies to the Minden Nevada office.
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August 2022 by Jennifer O.
If you can go to ANY other place, go there! My partner and I have tried to get our labs done several times here and they are always closed, even during their "posted" hours. They also never answer their phone when you call.. tried about 20 times over several months. This time was the icing on the cake.. we go 20 min before close and they have an issue with his order so we step outside to call his provider and when we go back to tell the receptionist that it is all sorted out (7 minutes before their lunch break) they have locked the door!! She doesn't even step out to tell us anything, just locks us out. I'm not sure where people learned their customer service or manors, but when it comes to important labs regarding someone's health, you'd think people would be more considerate.. beyond disappointed and angry with this place. People take time off of work and fast for these labs and they aren't even considerate enough to talk to you.
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December 2021 by Jillian Netherton
I went there for routine BW on a walk- in basis. The Kiosk check-in was easy to do and they text me when they were ready. There was not much of a wait time and I was seen quicker than I expected. Joanna (sp?) If I have her name right, was friendly, educational, gentle and proficient! So far, I would definitely recommend this location for lab tests. THANK YOU for making this medical experience smooth and easy.
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August 2021 by Loominyarnie L.
I absolutely love coming to this location. Laura is so caring and never hurts me. Always gets vain on the first stick. Not many people can do that. Both of the ladies that work at this location are amazing. Thank you, Laura for always being positive and making me feel comfortable and truly cared for.
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July 2020 by David T.
What's wrong with this place? Why am I confirmed for a place that is closed. Over an hour drive and locked doors. No notification.
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July 2020 by Tylina Fulgham
The wait was quite awhile. When they say walk ins welcome you better be there 30 minutes before they open since it seems to be pretty busy. (Unless the one day I went was just overly busy) but other then that the ladies in there are super nice and very good at what they do.
