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January 2024 by Kenslig Bisdak
Very Clean Hotel. Breakfast was great. Window views at the mountains are awesome. Family and Pet Friendly Hotel. Additional $40/night if you have a pet.
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October 2023 by Chris Weis
I stay at IHG hotels very often and they consistently have good quality. This location does as well. However, I feel it necessary to warn anyone who likes to plug in a roku, Xbox or any device into the tv, that you won’t be able to do that here. You will be stuck with with whatever is on cable. Otherwise, no complaints.
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August 2023 by Lynda CatSarman
Oh my goodness..I wrote a review about how poorly the staff was..room was comfortable, fresh smelling and nice size, however the staff was not accommodating and now I just received a post phone call from one of the staff that was not accommodating and as I was explaining why I gave her a poor review she stated I was yelling at her and was going to disconnect the phone... seriously..I was not yelling..I had a firmer tone to her trying to tell me how accommodating they were! Wow..very rude!!Rooms: Clean, comfortable and smelt fresh.Noteworthy details: Good location and where we were was quiet.
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August 2023 by Kim Neeley
The price was reasonable, rooms were clean. The free breakfast service was pretty good, plenty of food. They had a great lady who helped in that area, best I have ever seen in a free hotel breakfast service.
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August 2023 by Raymond Pfand
The Holiday Inn Express & Suites Minden is a great hotel. It is very bright and clean. The staff was nice, especially Rosa at the breakfast. She worked very hard keeping everything stocked and the tables cleared. The breakfast area was immaculate and all the food was fresh and very good.The room was quiet and spacious. The beds were comfortable. The TV had lots of channels but was very confusing. The channel guides are on several different channels and there are no instructions or guides for the TV. There are lots of outlets and USB ports throughout the room which is very nice.The only complaint would be that the cleaning person the night before (Bailey) did not do a great job. There was a used towel hanging on the bathroom door and the bottles of shampoo and body wash in the shower were completely empty. We mentioned it to the front desk at checkout and he seemed indifferent and offered no apology. For this reason I am marking the rating a bit lower.There are handicapped parking spaces right by the entrance and the doors are automatic. The hotel has a nice indoor pool, laundry room, business center and an exercise room. There is a small store where you can purchase some items.I would recommend this hotel and would most definitely stay here again.
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August 2023 by Nay Nay
This hotel is HORRIBLE! The staff is beyond rude and so is the manager which is probably why the staff is. They are extremely confrontational. The manager, Lizette, actually screamed at me. I've never been treated so horribly by a company, yet alone.. a manager, in my whole life. She needs to seek anger management classes and stop working with the public. I would never stay here ever again. Staff lies which blew my mind. HORRIBLE, HORRIBLE STAFF!
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August 2023 by Epi L.
Hotel needs some more regular maintained. Room was clean enough, but all the ice machines were broken. They have been moving to electric blinds, but ours was broken and didn't have a second set to block out the light or give privacy. It overlooked the front of the building and lights shone in all night. Front desk staff were pleasant if unable to do much besides providing a sheet for us to hang up (didn't cover it fully). Full hotel meant breakfast was a madhouse and I felt bad for the food staff. Decided to get coffee and breakfast down the street because they were struggling to keep food out between 6:45 and 7:20. Has Dove products in the dispensers. Staff were all very nice.
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July 2023 by Skye
We are regular Holiday Inn Express guests, and each one is unique. We came in late last night desperate for a room...they were quite busy but had a spot for us! Everyone was quite friendly and helpful. The decor wasn't as cozy as the other locations, and we weren't sure if one of the beds had been laundered, but the manager made it all right when we brought it up to her. Standard holiday inn breakfast except they also had potatoes and almond milk available (I'm a fan). I recommend checking this location out if you're going to visit Lake Tahoe and can stand a short drive-they'll have a higher chance of a vacancy and are a bit more affordable.Nearby activities: Lake Tahoe!Safety: It is a very safe neighborhood. We left our bags in the car no problem, and the parking lots are well lit.
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July 2023 by Joan Shillings
My first thought is that the guy (Hispanic, only way to distinguish him) at the front desk was not very friendly. Clearly I was an impostion to his day had me wait while he finished his paperwork. He then said he didn't think my room was ready and would go check. He continued his paperwork again before finally going to check. Most of the room was nice and clean except for the tub. It was very stained and kind of gross. The food was good and the one of the maids in the hallway was very friendly. We were in room #104 We won't stay here again.Rooms: Most of the room was nice and clean except for the tub. It was very stained and kind of gross. We were in #104.
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July 2023 by Mike S.
My wife and dog stayed here for 2 nights recently. The staff was great and especially Brandon and Ty. They recommended places to eat and when the family came were extremely accommodating. We are going back in a few months and hope to see them both again. The hotel was very clean and again the staff was great. Can't wait to go back. On a personal note we really liked Ty and he was extremely helpful to my wife and the family. Thank you Ty and see you in a few months. Bella (our dog) says hi too.
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June 2023 by Margi P.
$75 for a dog fee?!?!?! Ridiculous! Stayed at so many nicer hotels where the fee was reasonable. Was shocked.
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June 2023 by Robbie R.
Holiday Inn Expresses are my usual hotel chain when traveling. It's a good upgrade from a cheaper "Motel" with doors on the exterior of the building and just less service. But, not super expensive like the Hilton hotels. Free breakfast is included too at this chain. This location in Minden, NV. is a bit older and might be a little hard to find at first. It's behind the big Maverick Gas station ... watch out for the big rigs coming and going. Service was great, even got a little early check in time. My reward points were posted without any prodding, so that was nice.Everything worked in the room that was supposed to. The fridge was nice to keep extra food in and the microwave was handy heating up leftovers from meals. THe WiFi worked well and the speed was fine to do all my work on.The breakfast was good as usual at most Holiday Inn Expresses. They had the usual toasts, eggs, potatos and the best part are those cinnimon rolls! Those are worth staying at a Holiday Inn Express! I's sty here again. Also it's a good location to find food in decent restaurants.
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May 2023 by Rachael Stahl
Overall great experience and we would stay here again. Rooms were very clean. And bigger than I expected. Beds were comfortable. Breakfast was just an average hotel spread. Slightly cold. The attendant was very kind and kept the area clean though. I gave a 4 star because the cleaning lady was knocking at the door at 8:30am to clean the room when checkout wasn't until 11. It disturbed the morning and made it feel like we needed to rush out. Also the shower head was not working properly.
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November 2022 by Albert C.
Just a heads up, checked in on Friday 11/25/22 stayed for three nights and our room was never serviced. Even asking and requesting that it be serviced the second night, also received confirmation from the front desk that our room was tagged to be cleaned and it still wasn't. No heads up at check in that they may be short staffed or that our room wouldn't be serviced for whatever reason. Figured it's a good heads up to know ahead of time, be prepared to have to request fresh towels. Also, notified the front desk that our shower head was broken and water was going everywhere and that hasn't been taken care of either, along with the phone in the room not working to be able to get ahold of the front desk to make these request.
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October 2022 by Scott H.
This hotel does not have daily housekeeping. And although they advertise having a hot tub, it has been out of service indefinitely. Yet, they charge full price for the room. I was in room 324. The evening I checked in I begin to wonder if the room had even been serviced after the last guest. All of the bathroom supplies were empty. There was even a dirty, used bar of soap in the shower. If you must stay here, insist on a room as far away from the elevator and ice machine as possible. All night long, about once an hour, there's an explosion of noise as the ice machine deposits what must be about 5 lb of ice into the bin.