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December 2023 by Karen Best
I always get prompt service and staff always friendly. The building is well lit.
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August 2023 by Ruth Goshorn
Tyler was especially kind and helpful Yulia is an exceptional manager thankyou both
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August 2023 by Shelby Bentley
I had a tricky issue that needed some personalized service. Chelsea was there for me and got me through it with little effort. Thank you Chelsea for your attention to my problem and reminding me that solid customer service does still exist!
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July 2022 by Oğuz
We showed up pretty late because of some unexpected issues but especially Yulia was very patient and helpful to us, she explained everything clearly and tried to get our job done although we stayed late, Yulia and Chelsea really helped us. Thank you so much.
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April 2022 by Kaiser Wilhelm
Charges fee to cash check issued by BOA. This should be illegal and definitely feels like fraud despite being 'an industry standard'. Think about it for a moment, a check is a guarantee of cash value; however nowhere on the check is it noted that the cash value is less than the issued value. STAY AWAY FROM THIS BANK
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June 2021 by Eduardo Chitu
Great customer service
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December 2019 by Kris Tengberg
Our family always appreciates the smiles you give us! Customer service that really is. Thank you~
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September 2019 by Thomas E M.
I have found the tellers at this branch to be very friendly and very helpful. Their kind courteous behavior is truly appreciated and I especially appreciate their patience with customers that need more attention, whether those customers are turning in Hand rolled coins or are confused about how to make a payment, they are always very nice.
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August 2019 by Emily Rogers
I came here today to cash my paycheck. JENNIFER, one of the tellers working didn't acknowledge me when I came in. I was the only person besides another that was already being helped. When she finally did service me she looked me up and down and gave me dirty looks. I asked her if she could cash my check she did not respond just took the check from me without responding to my question! She proceeds to look the check up and down as if something was wrong with it. She starts flipping it over and then demanded my ID. I told her very politely I was in a hurry and usually I would go cash my check at my bank but I didn't have any time to go back across town. I felt like she did not want to help me specifically and she made me feel like I was doing something wrong. I stood there for 15 min just waiting for her to "process" my check. She said she had to reboot her system and was being very rude and cold. No customer service AT ALL she had it out for me and I don't know why. I will NEVER go back to this bank!!! She needs to be fired!!!!
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August 2019 by Junior
Would do 0 starts if I could! Waited in line for 25 minutes, 1 teller only and line was about 9 people and i was second in line! Got to the teller who could not process my transaction and was also rude about it. Overall terrible service at this bank every time, last time I go there for sure!
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May 2019 by Nicolina Tuoc
People are great but they need to majr a drive thru lane work or another ATM. It would be helpful! Or a B of A in Gardnerville
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September 2018 by Kettle J.
This branch just sucks. The manager Mr Brown is useless! High fees, long lines, poor service = Bank of America! Do yourself a favor, find a different bank especially since this bank doesn't believe in the US Constitution and doesn't support your rights!
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August 2017 by Aron Eissel
Every time I need to go inside the people are nice and very helpful, plus there's a couple cute girls working
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July 2017 by KG S
Be prepared that procedures often don't work well here.
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November 2015 by Adriana Prado
Conveniently located right out of Hwy 395 close to gas station.
