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December 2021 by Pledger S.
There is a customer service issue at this branch. Every time I'm there, there are multiple people behind the counter but only one is working the counter. Absolutely no one acknowledges that you are there and that you are waiting. No one says we will be right with you. They continue walking around and not acknowledging their customers. Yesterday I waited and waited. I was first in a long line but got tired of the employee just looking at me but not helping me so I walked out and went to my branch in Vegas later in the day. The last time I was there the guy behind the two inch glass and his own mask, shamed an elderly man for not having a mask. It was ridiculous. I avoid this branch if possible.
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June 2021 by K Olson
Horrible service consistently the worst Wells Fargo branch I have ever been in it really makes me reconsider my business account they are horrible they do not care how long you wait and it’s not once it’s every time you go,you stand and wait and wait and wait because they don’t want to staff one more person
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February 2021 by Valerie S.
Slow service and it wasn't even busy. I think they need more training and new Management.
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July 2020 by Sarah L.
Okay, so let me address a few issues; I know a lot have complained about the speed of service and I know there are a few (ONLY A FEW) new employees there that are a bit slow (on a few different scales). But the management and senior staff are EXTREMELY well trained and accommodating. A lot more than most other wells Fargo branches. If some something is at an issue, if you need help to sort out something complicated, the serior staff will, almost always, pull though and make accommodations for you. Unlike most other Wells Fargo branches, so please don't put down the senior staff or service overall. There are a few new entry level employees who have issues and may seem incompetent but that is with ALL businesses in Nevada (a problem outside the scope of this review). So please don't think this is a slow branch, it does get crowded at times and maybe some of the staff aren't the brightest but this is a very personable branch that's far more capable and willing to help you than those in Vegas or elsewhere.
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February 2020 by Chance D.
Slow as it gets. Dont know how to deposit a check. Waited in line for 15min and they couldnt figure out how to deposit a normal check. Walked out and will deposit at my normal branch where they know how to do work