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March 2024 by Michele Treece
Irene is always friendly and helpful. I love the convenience of the mail boxes. Prices are usually less than alternative USPS box shipping while still having tracking capabilities. Most all are always smiling when I stop in. Super easy passport photos within minutes on the spot!
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March 2024 by Nathan Porter
Always friendly helpful hard working clean overall always a great experience!
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February 2024 by Vanessa
Employees are helpful. UPS in general seems a little lax on getting packages to destination on time. I
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January 2024 by Debbie Kerrick
Quick and friendly
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December 2023 by Jenae Westhoff
Great help! Very deserving of 5 stars!
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November 2023 by Rose Spark
Really friendly, kind UPS store. Quick in and out even with several customers ahead of me. Would definitely return
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October 2023 by J Penn
From the moment I called to inquire on a PO box it was an absolute delightful experience to rent a PO box here the staff is extremely friendly and helpful wonderful service and so happy I came here instead of the post office. The associate that helped my husband and I was very professional and made me feel very comfortable you even get text messages when you receive a package. So convenient and just all around awesome business.
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October 2023 by Monica
99% of the employees here are so nice and helpful that I actually look forward to going and doing business there. Friendly, informative, just really nice people. The owner is friendly and knowledgeable too. This morning I went in and was greeted with the same rudeness from the same employee who's greeted me with rudeness in the past and I said that's it. I'm done. My husband just passed unexpectedly and I'm drowning in red tape and grief trying to get documents off to SSI. She was curt, grabby, she audibly sighed in disgust with my questions multiple times, and I honestly could not believe her demeanor. I will not be returning. I will drive the extra distance to go elsewhere.
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October 2023 by Vicki Kitzman
Always friendly staff and easy process to ship or return.
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September 2023 by Patrick Wentworth
Every time I visit the Mesquite, NV UPS store I have an excellent experience. Everyone is so helpful & friendly.
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September 2023 by Mon X
99% of the employees here are so nice and helpful that I actually look forward to going and doing business there. Friendly, informative, just really nice people. The owner is friendly and knowledgeable too. This morning I went in and was greeted with the same rudeness from the same employee who's greeted me with rudeness in the past and I said that's it. I'm done. My husband just passed unexpectedly and I'm drowning in red tape and grief trying to get documents off to SSI. She was curt, grabby, she audibly sighed in disgust with my questions multiple times, and I honestly could not believe her demeanor. I will not be returning. I will drive the extra distance to go elsewhere. I gave it two stars for the other fine people who work there who go above and beyond every single time I've been in and helped by them.9/3/23 EDIT: I am bumping this up to 4 stars. At the owner's request, I emailed her with the details of my visit. She replied stating that the employee had been spoken to about her attitude and apologized.
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September 2023 by Aloree Smith
The friendly staff keeps me coming back! The team at our local UPS Store is amazing and always willing to help. This is definitely my first stop for shipping, printing, copy, and notary services. Recently had passport photos done for my entire family here, too. They made the process so easy.
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August 2023 by Michele Cucinotta
Checks n mail has been here for 23 years and are mailboxes are half the price. Just my opinion, I’m way nicer then the ladies I have interacted with at the ups store.
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August 2023 by Natasha Lopez
I want to preface this by stating that I work in customer service, so this isn't an uneducated rant. I rented a box to have a safe place for my packages to arrive. Although spendy it was a quick and painless process. They always seemed to be a little busy and have gone through various hour changes. I've always done my best to be patient. However, today was just too much. I went in to pick up my package about 3pm. Since I don't have a car I was using Uber. When I went in the two ladies at the counter were very busy with what appeared to be some complicated issues. As I waited I noticed that there was a third employee who would come in and out to answer questions but never gave us in line a passing glance. I spent an easy 10 or so minutes before she finally appeared and helped the ever growing line. Although I got my package she offered no thank you for us waiting and no apology for how long we had waited. I would have walked out earlier but the package held my meds. If this kind of service continues I'll be taking my business elsewhere.UPDATE: The owner reached out and got in touch with me, and offered an apology. I really appreciated that they took the time to do so and have updated my rating to show that.
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June 2023 by Tera Graham
Was told by UPS customer service that they had to redirect my package to this store. I live 40 minutes away (when traffic is decent) was told they were open until 6pm. Drove up. Got to the store at 4:50pm and they were closed. UPS customer service told me they were open til 6pm. They have a paper sign in the door saying they close at 4pm. So I just wasted a half a tank of gas and about an hour and a half around trip to get a package that I wasn't able to get. I did call the customer service number and reported it. Hopefully they don't send my package back before my next day off.
