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December 2023 by jose Luis
I give it 5 stars because I can't give them enough, thank you Flor, you are excellent at your job and customer service.
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April 2023 by Wendy Buck
Absolutely despise weststar. If it was possible I’d move my car loan anywhere else. They are incompetent, rude and impossible to deal with. Besides the consistent errors on my loan, they also have taken double payments, made idle threats and implied I have no idea what a due date is. I know how loans work, this isn’t my first rodeo however it’s impossible to set up a bill pay from an outside institution to weststar, their atm is always down, their customer service is useless and it’s like pulling teeth to make a payment online or through the app because it literally never works. I’ll never use them again. I’d rather take a flying leap off a tall building
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May 2022 by JOhn Fuller
Not the first time we have used Westar. Been a member for over 25 years. They are the best to work with.
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April 2022 by Danielle Hoover
I just became a member yesterday and hopefully it’s me being an inpatient person .I have zero access to my account online , it’s stating that I need to contact the bank . It won’t let me set up my online account saying that I have the wrong credentials inputted . I did have to correct the costumer rep on my email a few times so I’m figuring the email info is still wrong because I don’t have access and haven’t received any emails from them .
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March 2022 by Lou Fernandez
I’ve had quite a hard time getting a auto loan cause of our current situation and with what’s going on nowadays financially it’s so hard to get approved. I am moving out of state is the reason I needed a bigger truck for my families move and after being turned down multiple times, WESTSTAR CREDIT UNION came to the rescue with a very kind and professional approach. So far as of today 03/24/2022 the very first financial institution that made our purchasing experience very calm and very easy. Flor was very prompt and professional and got everything done so fast that we barely could keep up and got excited to hear for the very first time how fast she got us our new truck for our move out of state. I will definitely come back in the future for my future business. Thank Flor and thank you weststar credit union truly heaven sent. ???
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March 2022 by Azhwalaee Oliver
Hello,I have been banking with West Star for over a year! It has been great and easy! They provide the best loan rates! Each time I need something Juan Pina has provided us with exceptional support! He is the best!
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March 2022 by LaToya G
I definitely received 5 star service from Flor and Stephanie at WestStar CU! I have been looking for a local credit union for months and they checked all my boxes. I would highly recommend checking them out for your financial needs.
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March 2022 by Yo Pipes
WestStar took over my new car loan and saved me thousands! Interest rate dropped almost in half! Looking into refinancing my home with my new bestie! Thanks WestStar! I really feel like this is the credit Union that is working for the community!
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March 2022 by Ajax
The young lady who enrolled me, Ms. Huerta, was pleasant and helpful, answering all of my questions.It's great to forge a financial relationship for future endeavors and saving strategies. So far so good.
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January 2022 by Priscilla hope ortiz
Juan helped me out within the same day to refinance my car, luckily I had all my documentation needed. He answered all my questions and also did a fellow up. This was my first time dealing with a credit union, and I highly recomemd it. There is a $20 on time sign up fee that is donated, but you get ur debit card and membership info packet in the same day as well.Highly recommend ?
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November 2021 by Knightlanding2 Knight
WesStar is THE BEST credit union in Las Vegas! Juan was extremely helpful and patient during our auto refinance and really saved us alot of money. I highly recommend WestStar for any of your financial goals...savings, checking or loans...you name it!
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October 2021 by J03Y JUNKRVTT
Four stars because im fairly new so i dont know how its gonna go. But the branch i went to was really nice, it was easy to start an account, and they were really welcoming
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August 2021 by sylvia frazer
Best place of banking business ever, no line at all when I go here, and awesome customer service skills….
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July 2021 by hope ortiz
Juan helped me out within the same day to refinance my car, luckily I had all my documentation needed. He answered all my questions and also did a fellow up. This was my first time dealing with a credit union, and I highly recomemd it. There is a $20 on time sign up fee that is donated, but you get ur debit card and membership info packet in the same day as well.Highly recommend ?
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June 2021 by Santino Mathok
I have been a member of WestStar Credit Union for some Years now. a few days or Months. I brought a friend to WestStar Credit Union to refinance his vehicle at 215 W and Buffalo .branch. meaning I brought in a business. Than, my friend kept calling me to complain that even though he is charged for 5.94 per cent. He is also being charged for interest whenever he is paying extra money toward principle only a part from Monthly.Today on 06/09/2021. Last week my friend complaint and he called me today and said we need to go to the bank today regarding why he is charged extra?. As we went today. We set at Trevor R. desk due to complaint about the extra charged. in a short period of time with no proper response from Trevor or maybe he didn't have the answer. Than, the next thing we know Britney came in because maybe Trevor R. send her a message requesting her to come as she came in with her mindset. our concerns is not that important to her and here is what she said, if you are not satisfied with WestStar Credit Union. Just to another bank with a frustration tone which I understand that I'm not the only customer to WestStar Credit Union. So my our concerns is not that important as a customer period.Now base on my experience today. It's shows that those individuals don't care about customers like myself at 215 W. and Buffalo WestStar Credit Union branch and I'm so disappointed period.
