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September 2023 by Laurie Everts
9 people in line. 1 teller open. 3 employees standing around talking. Staff your locations!!!
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July 2023 by pkpunchy
kyisha provided amazing customer service for me and got everything done super quick all while being extremely friendly and nice to me :)
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June 2023 by las vegas reviewbrah
kyisha provided amazing customer service for me and got everything done super quick all while being extremely friendly and nice to me :)
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January 2022 by Ricardo Cacho
Bad, avoid lunch times, they don't respect appointment times....Waited 45 minutes to see a banker. Crew had In&out lunch, and it took me 2 hours to open an account. Manager is full of BS, kept telling me 10 more minutes/ slow internet/ even blamed covid. Wanted me to go to another branch. Then she felt disrespected when I asked about my appointment. YOU NEED NEW MANAGERS .
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January 2022 by Jamisha Edward
I have been sitting here waiting with an appointment since 1:00pm let me remind you it’s 2:00 now. This branch always give me problems.
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September 2021 by R B
Horrible service. There were 4 agents sitting at their desks laughing, drinking Starbucks and doing nothing. One customer was being helped by a teller, that's it, no other customers. I needed a document notarized and the agent who helped me lied and said she had an appointment at 9:15AM and one at 9:30AM and if I wanted "I could wait" until 9:45AM to have my document notarized. First, the website only offers appointments in 30 minute increments so that's how I know she was lying, 2) the manager Jesus O. confirmed that she was lying by saying that she only had an appointment at 9:30AM but had "other things to do." She didn't. She immediately went back to her desk and was talking and laughing with the other clerks not doing anything on her computer. None of them. The manager didn't offer to notarize my document either and basically said, "you can go to the UPS store down the street if you want it notarized." Yeah. This is the service I get after banking with ya'll for over ten years. Thanks!
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September 2021 by Brett Thacker
Called and asked to get $25 box of pennies for a school project. Was told to come in and get it. Went in and was told “No, we can only do this for businesses”. The cashier and his boss were the ones I spoke to less than an hour before on the phone. Always something with Wells Fargo.
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March 2021 by Izzabel D.
The security guard at this location is extremely inappropriate, as I sat in the car to wait for my mother to make deposit, I watched SEVERAL women walk by and the security guard quite obviously stared at their bottoms. And if they were very voluptuous, he would go out of his way to get a better look at them. This bank has great service, I'm just extremely concerned at their outside service. I myself am I voluptuous girl and would cringe just to know that if I walked inside I would be leered at. My rating has nothing to do with the bank.
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November 2020 by Elsy Sanchez
Bank close for the pandemic, we have to go to the drive-thru ,waiting time hour an half, too much for us ,everything is almost open with 250 people max ,and you still close,!?
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October 2020 by Juan Rivera
The bank is closed because of covid and the Atm machines are down. You guys need to update the store hours on the app and the google maps so we dont cone in vane
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October 2020 by Manuel Rojas
Closed on a Monday
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December 2019 by William McCandless
Lousy service 1 teller and 10 customers. I stood in line for almost an hour while the manager sat behind his little computer and offered no assistance. Get it together nobody has time for that.
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July 2019 by Jennica L.
Kevin has been the most helpful teller I've ever met he's always polite and remembers me when I come every two weeks to cash my check I've never seen better customer service
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June 2019 by Raymond Straining
Had a accident where I was robbed out front by the atm and they have failed to help with the situation or turn over any surveillance video to aid in the case. I'm sure that if it happened to the actual company or one of their employees then everything would have been figured out that day.
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June 2018 by David Arichikatokime
Love banks that have outside ATM's. In and out fast!
