-
March 2024 by The Legend
Friendly, professional staff that serves you nicely with speed and accuracy.
-
March 2024 by Rikki Gudeman
Brittany is amazing! She deserves a raise. She makes me feel safe & happy every time I’m there, finally someone knows what they’re doing when it comes to hiring bankers.
-
February 2024 by Sepideh Sha
Hi! In Nov 5 I opened Cd in this location, I told the banker which she told me works 9 year with this bank I would like to my interest each month goes to my checking after 1 month I found , she did not do what I asked her I talk to manager and she apologized to me and she promised me she fix the problem. Guess what 2 months later I can not have access to my interest form my Cd !I don’t recommend this location because they have the worst customer service.
-
January 2024 by Wilbur Mijangos (Mr. Stark)
Son opened an account. Easy process. Giselle B did an awesome job walking him through opening a checking and savings account.
-
December 2023 by Yubo Gao
It seems useless to make an appointment here. I go at the time i make the appointment, but I have to wait because someone called before me.
-
October 2023 by Dean4Three
I went to this location because I was unable to open my membership online I stood around because I didn’t know where to go so I opted to wait in the teller line so I could get some direction to which the teller asked me to wait in the lobby. A banker after 5 minutes came to see what I needed and I explained I wanted to see the status or if I could open my account to which the employee explained to me that I would need to come back another day and schedule an appointment stating that accounts are not reviewed after a certain time! The employee did not pull up any of my information and instead opted to disregard anything I said seemingly not wanting to do her job! I felt absolutely disrepesected and discarded for simply searching for an answer to open a checking account. Unacceptable customer service
-
October 2023 by Debra Wilson
We had an issue with our account and the supervisor, Krissy went out of her way to help.....She saved us, thank you again...
-
October 2023 by Elias G.
Slower thank molasses, zero urgency or care from staff.. just one more person they have to deal with.. people standing around watching people work..
-
August 2023 by Teresa Higareda
The treatment in this bank is very bad... I arrived and sat down to wait for my turn, a bank approached me and told me that I had an appointment and I said no... I told him you can help me and he told me if you take a photo with your cell phone this page and we will send you a text when it is your turn, more than an hour has passed and another banker approaches and I wonder if they have attended me yet I told him I am not waiting for them to talk to me he told me let me see if my client comes and I wonder what you are doing and I tell him to open an account and he tells me business and I said not personal and he tells me now I'll be back after 10 min and he told me that they didn't treat me and I got angry and I told him why they didn't tell me since I registered and he He tells me I had another client, that's why I came to see but he's looking for another branch and I told him that this is closer to my house but with that service no longer thank you very much and he didn't even apologize
-
August 2023 by Deb C.
39 years w Wells and they have always treated me very well except once at the Rancho Santa Fe office in California. I'll never forget how rude they were. I'm sure it was because I wasn't a resident of the town. I've used several of Wells services and never pushy. Yes they are crowded but what bank isn't!
-
June 2023 by Stephen H.
I've been a Wells Fargo customer for 9 years now after switching from a different bank back in Los Angeles. I'm glad to have carried over my accounts over to my new Las Vegas Wells Fargo location. Especially my 3 very close local locations here in Summerlin. Everyone is always super nice, professional and friendly. Even when I come in after the gym all sweaty Lol. They seem to have plenty of tellers available and the lines are rarely long. I appreciate great customer service and my Wells Fargo exemplifies that in many ways... I definitely recommend my local summerlin branches. Aloha
-
November 2022 by Robert Siegler
Came in to meet with a representative at this location by the name of Claudia Castaneda young lady who had reach out to speak to me about a new program Wells Fargo was offering, really sharp and efficient definitely a people person, great conversation, great customer service, and really knowledgeable decided to write this review since there’s not a lot of people that have the best interest for others at heart and people that love and enjoy helping others. I had many questions and concerns and she was able to answer and explain in detail every single one of my concerns and provided guidance definitely a professional Wells Fargo needs to cherish.
-
October 2022 by Andras Tassy-Becz
Waited over 1 hour to open an account with nobody in front of me. I was the only one waiting, and probably would be still be there if I would have not walked out. I would have undrstand the situation, IF the branch was busy, but its far from it. Taking my business elswhere, plenty of banks around.
-
July 2022 by Scott Y.
Continued, long waits, under staffed and rude associates. Ever time I come to this branch...
-
June 2022 by Nick M
Service fees are insane. Changed my accounts without any notice so they can charge more fees. Stay away.
