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February 2024 by Daniel Elkins
On a Friday afternoon there's one teller in the window and two workers in the back doing nothing and people waiting in line for an hour
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February 2024 by TDJ
Had appointment w/ Carol at this branch a few weeks before moving to Manila, Philippines. She changed my account to lower fees & got new debit card sent to me. Other than that, not helpful at all. She knows it's difficult to bank in another country & didn't help. Now I'm in Manila & I cannot even pay for a place to live because she didn't inform me of how impossible Wells Fargo makes it to wire money from my WF account to someone else's bank account in Philippines. Typical WF employee, useless when it comes to things that really matter. I'd give zero stars if I could.
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November 2023 by Mohamed Khalil
I went there a month ago because i had $1000 in $20 bills and wanted to exchange them with $100 bills, and they did it for me. Today I went again to do the same thing, the supervisor met me at the door, and when I told her what I want to do, she told me go to the window and see if they will do it for you, then she went to employees at the windows and secretly told them not to do it, I was able to hear her, so I asked her why are you telling them not to do it, she said it's the policy. So I asked, if it is the policy why didn't you tell me when you met me at the entererance, and why was I able to do it a month ago? and she didn't provide any answer. I don't know if this was discrimination, or does Wells Fargo give their employees the right to choose who to serve and who not to serve based on if they like the person or not?
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May 2023 by Angela Almada
Raven is so kind, professional, and knowledgeable. Literally every quality a customer wants in a banker. Helped with our transactions and answered all questions and didn’t make us feel rushed and was patient with us. Best customer service I’ve ever had.
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November 2020 by Justin Kerr
Only atm is open.
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June 2020 by David Paul
Horrible service I always have a really had time trying to get them to release my funds
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June 2020 by Mary Lara
I live this location
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May 2019 by Atif J.
Super ghetto a** plaza with homeless people standing around the outside atm. Literally 2-3 feet away as you withdraw money. This is no place for a nice bank like wells fargo. They even have a doorman to keep out people it seems lol. There is even a gangbanger clothing outlet 2 doors down called "general population". This dude must of had a 25 year bid because I remember using that same store font in 5th grade around 1996. Pretty cool. Hop outta prison and get s*** institutionalized clothing that is mid 90's appropiate. Cool beans This side of town is about run down as a 3rd world country.
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December 2018 by Kameron Lum
Ive been here multiple time and each time greeted with welcoming smiles. They make my day every time I go in and they give me great advice on ways I could save money. Lorenzo is the best!
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November 2018 by All Ell
Staff is not very educated on notorizing documents had to go to another wells fargo on craig and mlk.
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October 2018 by Nish Collins
Very welcoming as soon as you enter the bank.
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January 2018 by Arturo Lopez
good customer service and kind people
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December 2017 by Martina Frazier
Always had great Speedy service
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December 2017 by Seresa Gude
Good customer service. Not always enough tellers or bankers to handle the crowd.
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October 2017 by Roneesha Davis
Been banking with since 2005
