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December 2023 by Trey K.
Thought the other reviews weren't true. But was wrong. Save your time and go somewhere other than this branch.
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October 2022 by David W.
This is my first time doing a review and it has caused me to do so with this Wells Fargo !!!! The two overweight Hispanic women in there are racist and need to go back and get trained on what the Wells Fargo protocols are. My wife came in yesterday and tried cashing a check and they would not allow her too I came in with a check from the same person and they allowed me too! She then proceeded to go to the bank a mile away and they allowed her to cash the check with the same 2 forms of ID and they didn't hesitate to give her the money No wild assss phone calls to the person issuing the check or no having the person who gave the check call the bank Long story short they didn't want to cash the check my wife had because they were being prejudice at this location Had my wife crying and upset because even the methheads who were white coming in to cash checks were getting more respect and services than her! Terrible you guys need to restaff and get it together Welles Fargo needs to look into the employees here cause they location of this bank deserves so much more class!
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October 2022 by Jocelyn D.
Terrible service and super racist here !!!! I have been getting checks cashed by my employer for years with only needing 2 forms of id which I gave and these two women here have been giving me helllll .... The woman who pays me is elderly and doesn't like to speak on the phone, they hear me talking to her and I'm calling her on the confirmed number but they went off to the side and said they called her they didn't call the other two men who were behind me when they were cashing their checks I sat there and watched to double check to see if they did it They're all over the place in here the guy in the managers pink shirt can't get anyone their money within 20 mins of being here they had 2 separate people yelling at them because of their incompetence. I don't want to be that person but they're profiling customers and to just prove my point we came back and sent my white husband to cash his check that the same lady gave him for our honey moon and they didn't callllllll her Do better Wells Fargo this is stupid I'm not no thief I am here with my id and two forms of debit and credit cards and you guys are not allowing them to cash my check
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April 2022 by EJH FOXX
Very very poor customer service. Does not deserve even one star but if I don’t click at least a star the “Post” button is not lit for me to post my review.Location Wells Fargo Howard Hughs Las VegasThe person that does notary there today 8/11/2021 very very poor customer service.My husband been banking with you for 21 years and this person came out and say she wasn’t sure when she can service us because she is the only one doing notary today and that she is about to leave the bank to see client in their house…. First of all we were there for about 30 minutes already waiting and we’re in the queue…. She obviously has poor customer service management because instead of servicing everyone there inside the bank first before leaving she chose to leave the client waiting that has traveled to be onsite.to be somewhere else. She seems no concerns of her customers and just does whatever she wants probably because no one had corrected her action. She clearly made Wells Fargo very bad customer service. And the person before us also waited for 2 hours stated he have an appointment but yet still waited 2 hours to be serviced.
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March 2022 by Peter L.
Classic Wells Fargo. People in line but not enough tells but plenty of people doing nothing but watching the tellers and the. The person watching the person who is watching the tellers.
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March 2022 by Richard K.
So there was over $2500 dollars in fraudulent transactions on my account. The bank and claims department said "too bad, so sad!" So I'm out $2500 dollars. The bank just basically stole my money by supporting people who did steal my money! Absolutely ridiculous and heartbreaking. I'm leaving Wells Fargo effective immediately!
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June 2021 by Rob P.
Walked in here with 15 minutes before my bus was leaving to the airport. Just needed to make a quick deposit and there was only two people in line in front of me. Apparent this bank does not know how to do withdrawals and deposits in a timely fashion and after waiting 15 minutes I had to leave without doing my banking. Guess I'll try again at the airport location
