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May 2024 by Morgan McNichols
Younger lady with dark brown hair, it’s common curtsey when someone is asking you a question you look up and answer them but this person couldn’t be bothered to stop fidgeting with whatever she was doing to even look up when I asked a simple question. Then I asked a second question and still no look up it’s just rude and unwelcoming.
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April 2024 by Curtis K.
Second time we have been to pick up meds and both times have been told that we can not use that location because we lived to far away. What does distance have to do with medication and how do they know where we live and the distance. My wife works one block away at a medical facility and has used the location for the last 23 years. Either Walgreens have started hiring stupid people or who can not or will not just do the job and stop trying to be the drug police. The first time we contacted the store manager and explained the problem. She said she had not heard of any such policy and went to ask the pharmacist. The pharmacist told the Mgr. that it was policy to refuse service because they did want people driving around looking for narcotics. I asked what prevented anyone from making up an address. How is Walgreens going to check to see if it is a good address and check the mileage. Walgreens keeps telling everyone they don't have the manpower to staff the pharmacy now.
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January 2024 by M Wilson
Poor service, 20-30 minutes to answer a call, put on hold over and over again. Very dirty floor, crud built up on the floor under the pharmacy window, long lines of seniors waiting to pick up Rx. Swamped, too small, too understaffed, thousands of seniors, over 8,000 just in Sun City retirement go there. Need a whole new store, triple the size of pharmacy!!! Moving my meds away from there, had blatant prescription mistakes 3 times, terrible.
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December 2023 by Doña Wilson
Poor service, 20-30 minutes to answer a call, put on hold over and over again. Very dirty floor, crud built up on the floor under the pharmacy window, long lines of seniors waiting to pick up Rx. Swamped, too small, too understaffed, thousands of seniors, over 8,000 just in Sun City retirement go there. Need a whole new store, triple the size of pharmacy!!! Moving my meds away from there, had blatant prescription mistakes 3 times, terrible.
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October 2023 by Angela Longman
I am moving walgreens. Constantly being put on hold. Terrible service. Pharmacy is the worse especially because I have a child with mental health issues and her medications never get filled in a timely manner, so I am constantly dealing with her behavior changes.
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September 2023 by Delia Veles
Soyeon was very kind and willing to help me with obtaining my medication. I spoke with her 3 times and each time she was very patient. She assisted me until my medicine was ready. They need to hire more people like her. I recommend this Walgreens on Jones and Lake Mead because it's the best service I have received from any Walgreens location. Other locations have staff that are not as kind and patient
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August 2023 by Joel “J.inglese” Inglese
Employees cool and dog friendly
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August 2023 by Gustavo Gonzalez-Hernandez
Needed medication bad for my stomach problems was giving out bad Oder made me feel uncomfortable around people went throw a divorce went low on funds this medication was supposed to be $1000 out the store for 120 pills no insurance the Doc Richard was so helpful he helped me out so much got me a huge discount only paid $286 out the door god bless this doc
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July 2023 by Mrs Mo
Ordered photos online, and when I went to pick them up the first time they couldn't find them. Aaking was it the right location. Then they found them in the front of the store... this was May 2023... so I try again in June they can't find them but try to charge me for my photos from May because they didn't give me all of them then... mixed with a whe different family photos i didnt know...guessing they didnt get theirs either in May! so they get the manager and she was very rude, I show my confirmation info again. And they guy finds them in the front again... horrible, go to cvs
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July 2023 by Miguel lugo
Pharmacy Is something else, is not my fault that you don’t like your career .
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June 2023 by Joyce Drakeford
Good selection and service. The guy hanging out front that kept trying to stop us was weird.
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May 2023 by luz quezada
Pharmacy never answer the phone they said one time to pickup prescriptions and then when you go is not ready really bad service my baby is 8 months she really needed the medication and they didn’t care
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January 2023 by Sierra Bobadilla
The pharmacy is very unprofessional!!! I have mastitis which could turn into SEPSIS and I had called them all day long about the process of my antibiotics they said they would text me they never did I woke up in a panic at 9:40 I called them they said if you can make it down here in 10 mins and that it was 26.00 which I do not have I could have had that had they texted me I could have asked my family for help with money but now I’m going another night with mastitis! I hope they get to feel this pain too. I had even called them at 7:00 pm and several times before.
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December 2022 by Nicole Anderson
I needed holiday cards printed and Claudia went out of her way to make sure they were done correctly, even after the file was coming up wrong in the system! Thank you for going above and beyond!
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December 2022 by William Cooper
I go to this store for 1 item.They can't handle it. All the freezer'sAre empty and open. You can have your freezer repaired in HOURS.It's 2022 not 1920, and it's not the first time, half the store is empty.Unexpeceptable.
