-
April 2024 by So sayeth the Raven
Avoid this pharmacy at all costs. They constantly refuse to fill prescriptions electronically sent in from a Doctor. They insist your doctor reconfirm the prescription he or she has sent in thru the secure electronic system by calling them on a regular phone. But by the time they try to call the doctor, their office is closed. So now you wait til the next day.Or you are really out of luck if it's a Friday because they won't try again till Monday. So you are now just without the prescription you need for 3 days.Their other issue is running out of medications and not just the controlled substances. I mean, every day, medications people need and have refilled on a monthly basis. I guess no one there knows how to run an inventory.This pharmacy is the worst I have ever had the misfortune to go to.There's a Smiths Pharmacy at Warm Springs and Lake Mead. It's longer drive, but well worth the customer service and reliability you expect and deserve.
-
October 2023 by morisa fuentes
The pharmacist needs some customer service training and it can show w the staff as well. I am now taking my entire families needs to another pharmacy because of this pharmacist along w advising my neighbors in the surround area. If I could give a 0 that is what they would get! And yet Walgreens does nothing as usual.
-
August 2023 by Jesse M.
They double charged me and did nothing about it. Nothing but fat fucktartds at this location.
-
July 2023 by Britt B.
Zero service! Zero service! Corporate should teach these children who work here! Terrible to no customer service! Pharmacy is the worst in Vegas!
-
March 2023 by Alexa H.
Trash pharmacy it takes a real failure of a system to not carry a flu shot. They said they don't know what shots still have until that day common sense would say if you have appointments that day, set the shots aside for your appointment instead of using all the shots on walkins to me that's common sense. Oh, I have an appointment today for a flu shot. I only have one flu shot left. I should turn away this walk in.
-
February 2023 by Lightspeed Flash
Pharmacy is always busy, security is on their job because a lot theft takes place
-
January 2023 by Mandy D.
Well where do I begin...the last three visits I've managed to see the same three kids come in and not only shop lift liquor but smash bottles and scare the hell out of everyone in the store by threatening people. Now if you can look past the chance of getting shot then you are in for a treat...how do you feel about waiting for 45 minutes to an hour while you explain to the pharmacist that they notified you your prescription was ready...better yet is when they tell you they don't have a prescription for you even though you have multiple notifications that say different. Only to find out they didn't have your information they took from your driver's license entered into the system correct when they searched (it's not like my first and last name are complex either). Now some might say give the lady a break it's probably her first day...oh but there is where you would be mistaken as this is a routine issue with a handful of technicians of which care more about their lashes, nails, makeup and heels than doing their job, by the way who wears heels as a pharmacy technician...And let's not forget the multiple times expired candy is left out to sell. Twice now I had to return candy purchased that was over a year old. Now some might say "what could be so bad about expired candy" let's just say when something goes bad at this Walgreens it really goes bad. Finally, let's go back to that good old pharmacy where depending on how they feel you may look to them. Such as when I came up to get allergy medicine from behind the counter and they stated their system wasn't working to sell it to me however they sold the same medication to the person after me no issues with their system there and the person before me, again no issues with their system there...the person that was after actual made the statement "she looks more normal than the crack heads you have working behind the counter". In summary, if you want to see the result of low IQ, piss poor management, questionable life choices, and the ever growing threat of being shot or stabbed during a daily shop lifting scene then head on over to this Walgreens on Boulder and have at it.
-
December 2022 by Jim B.
Made appointment for a Covid Booster, checked in early and still waiting for 25 minutes! Pharmacy is EMPTY not sure why the delay, will go somewhere else next time!!
-
October 2022 by Bri G.
No stars. It can take 30 mins to pick up prescriptions THAT ARE READY! I don't have more to add. That's pretty much it. Takes forever! Takes forever, takes forever, and ever to pick up a prescription.
-
September 2022 by Anne Wright
Surprised with a 2.6 star rating. If there's -10, I would give it as they still do not call this one employees behavior. Every employee is the face of the company. This pharmacist has been so rude with my husband. Every month, she's interrogating my husband instead of being professional and do her job to ask the doctor instead. The manager apologized to us and said that she will talk to this pharmacist but hey, it's been 5 mos and she's doing it every month!
-
July 2022 by Hattie L.
Horrible Horrible Pharmacy!! It's like pulling teeth to chemotherapy status and then they'll say we don't have it. When you starts to fuss because you know it's there, Magically it appears. Just lazy employees
-
July 2022 by Google user
Surprised with a 2.6 star rating. If there's -10, I would give it as they still do not call this one employees behavior. Every employee is the face of the company. This pharmacist has been so rude with my husband. Every month, she's interrogating my husband instead of being professional and do her job to ask the doctor instead. The manager apologized to us and said that she will talk to this pharmacist but hey, it's been 5 mos and she's doing it every month!
-
July 2022 by AW My Posh
Surprised with a 2.6 star rating. If there's -10, I would give it as they still do not call this one employees behavior. Every employee is the face of the company. This pharmacist has been so rude with my husband. Every month, she's interrogating my husband instead of being professional and do her job to ask the doctor instead. The manager apologized to us and said that she will talk to this pharmacist but hey, it's been 5 mos and she's doing it every month!
-
February 2022 by Christina R.
I HATE giving 1 star reviews. I'm that person who tries to see the good in everything, I try to make excuses for why something might be some way, I try to give chances to places. However, it's been 7 years of this Walgreens being a complete and utter disappointment. The only reason I keep coming back is the fact I could walk here in less than 30 min, so the car ride is less than 5, and when you need something RIGHT NOW, you need it. The store itself is alright I guess. Fairly clean but sometimes not. The employees seem to really hate customers. I cannot tell you how many times I've witnessed something weird, like the cashier and the security guard fighting over who starred in Rush Hour. Like actually fighting. I had to answer Chris Tucker myself in order to get my items paid for because she literally stopped working to start screaming at him. Or one time when the security guard decided to follow me through the store and hide every time I turned to look at him. Or the time a different security guard decided to block the door and play a little game of defend the door. So weird. Like really, the most weird, rude and inappropriate stuff happens here.I made the mistake of ordering delivery from here once. They didn't have the decency to cancel the order when literally 3/4 of the stuff was out of stock and I lost money and a coupon. And don't get me started on the pharmacy. WORST PHARMACY I've ever witnessed. Thank goodness this isn't my pharmacy. Thank goodness this is just the secondary pharmacy my parents go to when they need something immediate. Which by the way isn't immediate. This is the slowest pharmacy. You just had surgery and you NEED your pain meds? Yeah that'll be 12 hours. Oh, your daughter comes in and demands her moms meds? Oh, look, we do have it right here, even after telling her you don't even have a prescription for it. Oh you have a question for the pharmacist, f off. This place is wild and I wouldn't recommend it to someone I hated.
-
December 2021 by Ali I.
Worst customer service. I was on the phone on hold for 1hour. It's ridiculous. I kept getting the pharmacists answering and saying, "please hold" and put me back on hold before I can get a word in. It happened way more times than I can count, more than 10 times. I just want a refill!!
