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January 2024 by Claudia Sánchez Salinas
I found great offers and the best thing was that everything was tailored to me
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January 2024 by Jzzckks
They treated me quite well, there was a super friendly lady who helped me find products I was looking for, it is quite nice that within VS there are workers who speak Spanish to be able to understand the customers, the service is really very good as well as within this store There are very nice things.
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January 2024 by Scott Kraal
Terrible selection I couldn't find anybody to help me. I ended up getting in my vehicle. And driving to the Galleria mall. And going to a real Victoria's secret. With great selection. And lots of help. Shame on you boulevard mall. Thank you, Victoria's secret at Galleria.
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November 2023 by Good Vibes Gram 'E'
Kind staff. Very attentive and excited to share all details about current sales ??
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September 2023 by Chanté B.
Teresa was awesome, she helped us from the second we stepped into Victoria Secret's. She was professional, booby knowledgeable and helped us out immensely. They had several deals going on and even informed me about 2 extra coupons. Overall, I spent way less than I thought I was going to spend. Thank you for 10/10 customer service.
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August 2023 by Susie A
The attention was very good.The associate gave me good advice for a bday gift.The bad thing is their central air conditioner didn't work and they have portables a/c not enough when outside is 117!.Actually the entire mall was without a/c terrible melting!
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July 2023 by Good Faith
The store was practically empty. However, the CSRs made clients wait over half hour to get in. I understand the health and safety restrictions implemented due to covid but I counted exactly 5 customers including me in the entire store. Bear in mind that this store is over 6000 square feet. They just didn't want to be bothered with customers.
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June 2023 by Keira Lynn
I was extremely disappointed in the lack of customer service at this location today. After spending about an hour in the store picking out clothes, I had too much to carry and asked the manager if she could hold the items on hangers at the register for me because I wanted to look at the perfumes. She said to me "why can't you carry it yourself? You have a bag! Are you going to even buy all of this?" I found out this was the store manager, Christina. She was extremely rude to me. I told her at the register that no one even greeted me after being in there for about an hour, and she stated they were all busy. (They were busy standing around looking at the clothes they wanted to buy for themselves I noticed them talking about it.). Then, she said to me, well if you aren't happy with our service you can shop online. I called corporate and they were appalled by this behavior. I then left all of the clothes there and went to the VS at Town Square. It was like night and day. Do yourself a favor and DON'T give this location your business.
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June 2023 by Keira L.
This place is a 0/10. I was extremely disappointed in the lack of customer service at this location today. After spending about an hour in the store picking out clothes, I had too much to carry and asked the manager if she could hold the items on hangers at the register for me because I wanted to look at the perfumes. She said to me "why can't you carry it yourself? You have a bag! Are you going to even buy all of this?" I found out this was the store manager, Christina. She was extremely rude to me. I told her at the register that no one even greeted me after being in there for about an hour, and she stated they were all busy. (They were busy standing around looking at the clothes they wanted to buy for themselves I noticed them talking about it.). Then, she said to me, well if you aren't happy with our service you can shop online. I called corporate and they were appalled by this behavior. I then left all of the clothes there and went to the VS at Town Square. It was like night and day. Do yourself a favor and DON'T give this location your business.
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March 2023 by Massiel Lemon
Manger at store is great. Prefer to go here over other VS stores.
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January 2023 by April H.
We had a really great experience. Zoey was so helpful and kind. My daughter is 13 and is always real nervous with this process. Thank you Zoey for making it a better experience
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November 2022 by Katherine Sweetman
I just waited in line for 20 minutes. They told me to come to another register when I was first in line. Then there was a line there. I just left. Bad experience.
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September 2022 by Tania
Everyone there was super friendly and helpful. I felt very welcome and comfortable. I liked the fact that they use paper bags instead of plastic ones.
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August 2022 by Rachel Master
Sales clerk put me in a dressing room and then forgot all about me.
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August 2022 by Jolanta M.
Just take ALL my money!!!! Had a great experience here with the sales team on the floor. They were very helpful with education of how the promotional sale worked, and showed me where additional stock is located in the event I couldn't located my size or color. They had plentiful selections of EVERYTHING. Well fronted & stocked store. I'm appreciative of the order while shopping.
