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March 2024 by Jeffrey Nowotarski
Great experience at the Southern Highlands Verizon Wireless store with Chance. Outstanding customer service! Happy and very satisfied customer..
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March 2024 by Cyndi Cynful Sinclair
Brian was a great help!
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March 2024 by James McCutcheon
Excellent service
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March 2024 by Nicholas Cappriotti
Mary Grace was the best!
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March 2024 by Stephen Ramirez
Trenton is great customer service representative. He is outstanding and I would recommend him to anyone seeking services from Verizon
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December 2023 by Stephanie Castro
This store was great. Kylee was very helpful!
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November 2023 by Ruslan Sidarok
This location has the best customer service. All workers are incredibly helpful and nice, especially Grace who helped us tremendously and very effectively.
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October 2023 by Las Vegas
Kylee went the extra mile and very informative! She is for her customers getting the most! Will refer!
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October 2023 by sacha combs
I love the staff here. Pls ask for Kaylee when you go. I switched from android to iPhone and she was so patient with meThere is no upselling even though I got my screen protector, block and phone case there, she took her time and transferred all my apps etc to my new phone. I did the transaction over the phone with an agent and picked up in store an hour later at this location. I also did a trade in and got my iPhone 15 for free and kept my plan which is now $65 monthly.
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October 2023 by Beth T.
My watch would not work could not figure out why. Grace, the owner took the time to really go into it and figure out what was going on. She must've spent at least a half an hour, figuring it out saved me the cost of buying a whole new watch and she wouldn't charge me, awesome Customer Service thank you Grace!!!!
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September 2023 by Isela Chavarria
Tyler was so amazing at informing me about the products i was purchasing and made sure i was satisfied with my purchase!!
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August 2023 by Mia Casino
I would like to commend GRACE, she went far and beyond customer service ! She was very patient, accommodating, helpful and very professional. She handled the store really well making sure everyone was comfortable and attended to, even if she was the only one manning the store. She is very knowledgeable with the plans and products and you can sense her dedication to help her customers far more than expected. I called her my Angel as she helped me more than she knows. Thank you so much Grace, your name is a true reflection of who you are! I Appreciate you ! Mia Casino
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August 2023 by Vanessa Miranda
Grace was AMAZING! Thank you for helping me with my iPhone trade-in and upgrade. Excellent service! I’ll definitely be back.
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July 2023 by Vanessa M.
Thanks to Grace for helping me with my iPhone trade-in and upgrade! She was very thorough, honest, and efficient. I was paid and out the door in an hour and she even installed my screen protector. So friendly and I felt very comfortable throughout the entire process. Thanks again Grace!
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June 2023 by Liana A.
I came into the store yesterday after having a phone sent to me from another state. There was little to no communication between stores so I physically went in and was dreading the process to switch over all my things and sort out my plan because I was in the dark about what the process was going to be like. It was absolutely miserable, however Grace was there and was so patient, very attentive and took care of me without making me feel like it was an inconvenience (which it was I'm so sorry) but seriously she was an angel and I'm so grateful for the service I received!
