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December 2023 by Andrea A.
I would give zero stars if I could. My family & I went into the store today with the intent on making a purchase. We were greeted with a stale "Hi, I'll get to you when I can". 5 minutes later someone else walked in. He proceeded to wait as well. While the employee was still helping the current customer, he began helping the person that walked in behind us. His current customer was not happy about that as neither were we since we had been waiting longer. We ended up walking out after already waiting 20 minutes. No apology or anything. We went to a different Verizon store where we were greeted with a smile & everyone was extremely friendly.
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July 2023 by marc v.
Staff was super helpful. Explained everything in a way that made the process super simple. Waited a bit longer than expected but only because the location was busy. 10/10
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June 2023 by Devin Diesko
Robert was great at multi tasking in a polite and efficient way. He took care of me and 2 other customers without any unnecessary wait times or poor customer service. He provided the knowledge and assistance needed to take care of our issues. Very helpful.
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June 2023 by Edward Atkins
The two store employees were extremely helpful and very knowledgeable about Verizon services plus Android and IPhone capabilities. I definitely will return to this store in the future especially when I decide to upgrade my cell phone and Verizon services. I've been a customer with Verizon since 2005. There's a reason I've been with them for all these years. It's the personnel in the stores, the assistance I received there, when I call Customer Service, and the on line services. Thank You Verizon !!!
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May 2023 by Meti Getachew
This is my go-to Verizon store and every time I walk in, I can expect to see Ryder’s smiling face. As tech-saavy as I claim to be, I’m always having to come here for assistance, and thanks to Ryder, and the staff, my problems are always solved.
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April 2023 by Tyler Hannemann
Great location and awesome staff, very helpful in all aspects of the transaction!
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April 2023 by Joe Trausch
Lost my cell phone on 4/4/23. Went in to see John at this Verizon store. He took care of me and exceeded my expectations. Fixed me up with a replacement phone and gave me sound advice. I will definitely go back to see John at this Verizon store.
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April 2023 by R M
Ryder and the general manager were extremely helpful and patient. They made sure we got exactly what we wanted and needed this will definitely become the store we go to for all our wireless needs!
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April 2023 by Ann Marie Brown
I had placed an order and was told it would take at least 2 hours for my order to be prepared. I was ok with that. I called again then was told “your order is still being processed, you can call customer service.” Pretending he didn’t know why it was still being processed, After waiting 5 hours. Now I have to call customer service to see why it’s taking forever?! I spoke to someone in the sale department and I was told it was the store that needed to prepare my order. Smh. I am new to Verizon and I regret purchasing from this carrier.
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February 2023 by Tyler Batman
Allan was very patient and helpful with me and my phone. Another store that I try to cancel my order with didn’t work and he helped me resolve it and get me a new one/get me an updated one.
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January 2023 by Emerson Lee Nalapo (MRSN)
Come to this Verizon location for great service, quick response times and no-hassle phone buying/upgrading experience! Ask for Allan, he always takes care of his people!
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December 2022 by Haley Ott
Allen was extremely helpful, patient and kind throughout the process of getting a new phone. He was knowledgeable about plans and devices and went the extra mile to ensure you were getting the most out of your Verizon plan! Thank you Allen!
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December 2022 by Gavin Whipple
Met with Casey and Allan who were very attentive and patient. I came in because I was on the verge of switching carriers and they heard me out and developed an amazing plan for me.We got two upgrades and a new line and they did phenomenal to help me understand my plan upgrade and save me money!!!! These two gents need a raise, they were willing to do everything in their power to keep me as VZW customer and took their time with me.
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November 2022 by Sophia McKamey
Jessica the manager was great very friendly and helpful I will be back to Get my husband and my mom a new phone here before the promotion ends! Such a great deal! Such great service! Thank you for giving me a nurse discount and helped me get all my savings on my account. It's nice when someone cares
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October 2022 by melissa martinez
I called in because my phone was frozen & the technical support on Verizon’s 800 number people were not helpful not only once but twice they hang up on me by accident.I was Very frustrating!So I called this particular store & spoke with Denton and he said come down and help me!!!When I arrived, he was able to fix and unlock my phone immediately he is kind & amazing not only did he have great customer service skills, but he was very knowledgeable.He also helped me buy a new phone I would go back just to see him!!!
