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February 2024 by Qushia Gist
Let me tell y’all how what should’ve been only a 45min an hour at the most visit turned into a 2 hour WAIT because the online chat agent couldn't get my order right! TWICE. On top of sending me to a store so far from home. Completely out the way.SAM was so patient and helpful throughout the process. She said “ We’re getting you these phones today” . We started the process ALL over again for the 3rd time and the deals she was giving me were mind blowing like what? Yes add that! She’s super friendly and professional. We chatted about everything like I’d known her forever! She gave great customer service and because of her my 2 hour wait went by so quick. Once the order FINALLY came through (this online agent was slow as hell like why are you even doing this job?) SAM had both phones and my home internet ready and out the door in 30 mins. Thank you again SAM !!!
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February 2024 by James Clark
Ryan is the man, it was the best experience I have ever had dealing with phones and Verizon
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January 2024 by Vickie Dratter
Always Patient andWelcoming to seniors and our new phone problems!! My favorite store !
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January 2024 by Treasured of God Photo
“Jedi Master” Ryan was very helpful having great customer service and being Very knowledgeable. I really appreciated his help and will return time and time again for him alone!
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December 2023 by ncapino
Miguel is friendly, patient and great at multitasking
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November 2023 by PokeJen
Went in on Wednesday, Nov 22 around 630pm. There was a little bit of a wait, nothing more than 10 minutes. I purchased a new phone and was helped by Ryan. Ryan was great! Knowledgeable, friendly and quick! Will be going to this location in the future thanks to Ryan’s awesome service!
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November 2023 by Devon Burrell
Amazing customer service, amazing staff. Miguel was the one assisting me, he made the whole process extremely easy and communicated everything very well.
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November 2023 by Lavonne Atkins
I had the pleasure of being assisted by Sam. She was bright,funny,and most importantly knowledgeable. She made my experience 5 Star.
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November 2023 by Harry Blazer
Robert was the tech and I was very happy with the transaction (trading in an iPhone for a new one). He was professional and personable.
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November 2023 by Dustin G
Miguel provided excellent customer service! He made the transition from a competitor carrier to Verizon very easy.
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October 2023 by Judee G.
Great customer service. Ryan was a rock star in clearing my phone after I smart switched my brother's phone when he was hospitalized and then passed away. Ryan was patient and so helpful in getting my phone back to the way it was . Other Verizon stores I went to in So. CA. wouldn't even take a moment to look at it, simply saying I needed to factory reset it. Ryan is amazing and has great care for his customers. Ryan restored my faith in Verizon and caring for their customers
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October 2023 by Samantha Popovich
Ryan P. was the best and most helpful and patient salesman. He was very helpful in helping me make decisions for the best plan and accessories for the new iPhone!
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September 2023 by Jamie Allen
Forgot my iPhone 12 Pro in a rental car. They can’t find it. Miguel helped me through many options, upgrading this business cell to a 14 Pro Max was best option. If only every business I go into had such an exceptional solutions rep like Miguel. A WOW experience.
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September 2023 by Chelsea S
Miguel was incredibly helpful with setting up new service, lines and the purchase of new phones and accessories. He may the experience easy and informative.
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August 2023 by Leila Berg
Super nice service people here. My service worked pretty damn well all the way from Vegas to Reno compared to my T-Mobile service which hardly worked at all. I’m very happy with Verizon but particularly happy with this store. The service people are really cool.
