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January 2024 by Mohamed Rafi
We ordered something over the phone and when we reached there .. the employee was SUPER helpful and guided us to get a better stuff & walked away with a right product & right price!!! ???
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December 2023 by Jeff M.
Clean store very helpful stafff they helped me and didn't mind the dog treated with respect
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December 2023 by N A
Trash service. I get SOS on my cellphone inside my house. I live by the main cross streets by this store.
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December 2023 by Micaela Espinosa
This place has the worst customer service I have ever seen. I wasted a day and a half trying to get my phone number ported over to my new Verizon Phone. I opted to pick my phone up so that they people at this location could make sure it was set up properly. They refused to help. I left the store with my phone not even working. I talked to several reps on the phone last night that could not figure it out either. I finally got one rep on the phone name Verona who took time to find out what need to be done and she got my phone number ported over in no time. I was about 2 seconds from cancelling this entire deal. Train your phone to have better customer service. I have never been treated like this by any other carrier. They also want to charge $30 to transfer my data from my old phone to the new. No other carrier charges for that. I would not recommend this service.
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September 2023 by Jim Rushing
Long wait, had online return orders.Refused to help or call CSR that could help.That's why we left them.Overpriced and jetpack lag is not good for that rateHave tried to give them several chances over the years andnever get the service promised3 stars for store cleanliness
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August 2023 by douglas sanchez
Always clean place, good customer service.
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July 2023 by Warren Main
Switched my service over from cricket to get the xtra gaming hotspot bought the most expensive plan you had you’re service is the worst I’ve ever had gaming is a joke and you’re internet is garbage supposed to be 5g more like 1g biggest mistake I ever made was switching to this company crickets service was 100 times better don’t waste you’re money on Verizon they are 100 percent garbage go to cricket wireless
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July 2023 by Richard A.
After spending over 1 hour with technical support for my jetpack, it was determined that it's defective and needed to exchanged at a Verizon outlet, was told to go to the one 210 N Nellis Blvd... Las Vegas, NV 89110The unit is only 2 months old and the door receptionist told me that there's an hour waiting time and they need to order a used jetpack because they are not allowed to give you a brand new one.. Verizon always has been a joke and the worse local customer service, but since corporate don't care I guess it's ok
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June 2023 by Amber Reedy
Great people great service all the way around
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March 2023 by Oscar L.
I can't tell you how poor their customer service is. Been on the phone with them for basically a month to get an issue resolved so far no luck and good riddance, I'll never use them for anything
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February 2023 by Elias Arbo
Easy quick and effective. Andy was super helpful! Although I had to come back a second day to fix a few things he went out of his way to help me put my business in a position to win.
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January 2023 by The Las Vegas Mermaid
Super helpful. Got me in and out within 15 on the day before Christmas Eve. Outstanding customer service.
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January 2023 by Kelly Paul
Not personable service in person...just as good results on phone instead ....not even a discount on black friday for any reason or purchase.
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November 2022 by TessaAnn “AsseTess” Gr.
The Empliyee ExcellentaHowever LOUD ANNOYING BUZZ GOING ON ? Off and the Empliyees & US have to put up with this IRRITATING LOUD BUZZYING!!! I CALLED A CORPORATE # AND HOW CONVIENIENT U/I Can NOT TALK WITH A HUMAN BEING... WOW HEY VERIZON CARE TOO CARE HOW WERE FEELING!!!?FIX THIS ISSUE AT STORE PLEASE, HAPPY US's are a Better vibe & r likely to want to shop more!!! God Bless the Employees!!! For putting up with that Irritating Noise ... radioactive???How Long is the real ?Sincerely,Miss T.
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November 2022 by Jason Mancillas
The employees were very nice. Handled a brain damage return for a 5g unit from an authorized retailer. Corporate needs to make this process easier... But their employees did well.
