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October 2024 by J B
It's not there
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August 2024 by Luis Arellano
Local store trying to charge fees. Nothing stated about up pricing online.
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July 2024 by Taritamai Lim
False information. This location does not have notary services.
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January 2024 by josh smith
Always friendly and helpful to me.
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July 2023 by Valerie D.
I was home. They didn't call me, even though I left my number on the door, because the door bell didn't work. Completely unacceptable. I didn't even hear a knock at the door and I was in the living room, next to the door. So they definitely just came to the door and didn't even knock for us to pick up our package. Completely unacceptable.
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June 2023 by Scott McInnes
The manager of the store is simply unprofessional and lacks people skills.
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June 2023 by Kelly Calisa
When you change your opening hours, update them online too
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June 2023 by Scott & Lisa
The manager of the store is simply unprofessional and lacks people skills.
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January 2020 by Nina Lopatina
Don’t go here! It’s impossible to find, and they charge you $6 for handling when you have a prepaid package
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July 2019 by Renzo D.
People come here to do their personal computing on the one machine in here for printing purposes. TIME LIMITS!!!!!!!!!!!
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July 2019 by Sarah Andersson
Charged 6 dollars to just drop off a package, and very hard to find.
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March 2019 by Carlos Gutierrez
Charges $5 don't come unless you really need to send something from casino
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November 2018 by John S.
Don't be fooled and waste your time with this place like I did. This is NOT an official "The UPS Store" as you think it is and as the other legitimate UPS Stores are. Rather this is a rip-off business center INSIDE RED ROCK CASINO using this title to try to draw in business, and then they will rip you off. I took a small package to return to Amazon with instructions from Amazon to take it to a The UPS Store and they would scan the code in the e-mail and then print the label and ship it, with no charge. (The return label is a prepaid postage for UPS) This rip-off store, inside RED ROCK CASINO, said the postage for UPS is free but that they have a "service charge" which for a small package like I had was $6.00. I told them to shove it and left. There is a legitimate UPS Store a very short distance away in Downtown Summerlin just off Sahara Ave. I went there and they scanned the code, gave me a receipt and I was on my way in about 2 minutes, all with no fees. Red Rock Casino is just trying to rip off customers by trying to pose as a UPS Store but with hidden charges. Don't fall for this scam and don't patronize this business.
