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December 2023 by Curt J.
Our salesmen, Jose Ramirez and Acton Schneider were knowledgeable, efficient and worked hard to get us in to our new vehicle. We love our versa and look forward to many years driving it.
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December 2023 by Anna C.
I went in on Saturday for my 10.000 mile service and had Pablo Rodriguez as my service advisor, he was very nice and helpful in helping me with the service I needed for my auto
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December 2023 by Rena P.
Awesome experience! Kudos to United Nissan! And thank you very much Mr. Neal Shelton for such a superb service!!!!! We were in and out of the dealership in less than 4 hours with a new car! Highly recommended!!!
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November 2023 by Emma Bartlett
I appreciate the extra care given besides my oil change. My car was washed, I thought that was nice because I was actually going to get it washed after it was serviced. I feel safe knowing that my little baby "Kicks" will be taken care of always. :)
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November 2023 by Brandon C.
Kevin , Gavin , & Ryan were amazing ! Made our transaction quick and easy. Will definitely be recommending all my friends and family asking for them specifically!
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November 2023 by Josie C.
Had a great experience with ryan, got the best deal out of all the other dealerships kevin the manager worked hard for us with getting us the best deal, Carlos hooked us up with our warranties! And Gavin was gave us great customer service at the end to make sure we were happy with our car!
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November 2023 by Crystal Galvez
everyone here was absolutely amazing! herbert was phenomenal! he got me into my new mommy car that i absolutely fell in love w/ & did everything he could to get us the numbers that worked for us financially as well. great experience, plus ringing the bell was fun as well :)
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November 2023 by Lisa Stairs
Hello my name is Lisa Stairs,I've been a customer at United Nissan for many years. I've bought many vehicles there, and they perform all of the maintenance on my cars. It gives me piece of mind knowing that United Nissan has factory trained technicians and they know what fluids and filters my car requires. The dealership is always clean, and the employees are friendly. I'd like to mention the management team at United Nissan. Outstanding job, keep it up.Sincerely, Lisa Stairs..P.S. Thank you for taking the time to read my story.
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November 2023 by Jordyheartz Etc
If I could leave one star I would. My experience with United Nissan was awful. To make a long story short me and my fiancé spoke with united nissan sale rep Neal we told him our income, credit everything before we even went and he assured us they can work with us. So after going in and being there for at least 6 hours we were told they were able to make a deal with the bank. We were happy we got to leave with a new 2018 Camry. Fast forward 2 weeks later we received a call they worked out a better deal for us we just needed to come in and sign paperwork. So when we go on we’re talking to someone totally different and he’s like oh the old deal is no good now you have to some up with 2,400 TODAY!! We were shocked! We had signed paperwork already and everything but apparently it meant absolutely nothing. We tried to see if it was any way possible they can work with us but we were told the General manager of the dealership would not allow it. So we had to return the car. I would never recommend this dealership to anyone.
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November 2023 by Kimberly Jones
United Nissan staff all I can say is awesome......what a awesome team of people. You will not be disappointed they go above and beyond to make sure you leave with a vehicle. My sister n I walked to Nissan to think about getting a car ended up leaving with a 2023 Nissan Sentra for $1 down to start. Currently they are working on another loan so that I'll have my own vehicle. Souk and all financing team makes the dream happen.they open the door for you when you arrive and make the whole experience ? great!!
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November 2023 by Monica Ronquillo
Great experience! Nobody really enjoys getting their car worked on but Larry was awesome! Very upfront and clear. Very honest. I left feeling appreciated and happy! Will definitely be my go to for service and maybe a new car soon! ?
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October 2023 by Monique M.
I want to shout out RAY RICHARDS for all his assistance today !!! When i tell you i kept changing my mind on what vehicle I wanted (even up to the finance staff-Kacey).. it was a mess but he was always professional, insightful, and had great customer service!!! 10/10 I definitely recommend if you're looking for a car - go to United Nissan and ask for Ray Richards !!
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October 2023 by Xavier S.
My husband and I are currently in the midst of an open bankruptcy. Anyone who knows this knows that the moment you file, the car dealerships come out of the woodwork ready to lend in droves. The only reason I'm sharing this publicly is to highlight what went wrong with the interaction with United Nissan.We received a letter from Neal Shelton, one of the sales staff team members. He reached out to see if he could help us get into a car. My initial concern was the letter, which was not on letterhead but instead on an otherwise bland white page. Other dealers had much more impressive-looking letters. There were a couple of grammar issues noted on Neal's letter as well. This gave me pause, but I didn't want to shut down any opportunities we had to purchase for the right interest rate. I should have listened to my initial concern, however.Neal and I started to correspond via text to discuss our situation. He stated that he could work with an open bankruptcy. I specifically asked him to provide us with an approval before we spent the gas to come down to the dealership. I sent him the appropriate financial documents for review. Shortly after that, he texted that everything was good to go in terms of approval; we could come on down to get us taken care of.Fast forward to being at the dealership. First, what was gross to me is the number of salespeople who were waiting outside near the front door. The moment you pull up, they start converging on your car like a flock of vultures descending on poor, unsuspecting prey. My husband and I batted them away and headed inside to meet with Neal. Upon meeting him, he seemed nice enough, so we proceeded forward, which is where the experience dove-tailed.First, Neal has no concept of discretion. He has a big, booming voice, and he used every octave of it to blare our financial situation throughout the dealership, showing not an ounce of concern for the fact that everyone around us knew about our situation. While I didn't notice, my husband stated it caused other people to look at us several times, which I wonder if that was Neal's intention.Second, he was focused on handfeeding us cars one by one. After we gave him our requirements, he went and got a car for us to test-drive. I would have preferred to have seen a range of cars based on our approval amount. That wasn't in the cards. Why? Because despite telling me via text that approval was good to go, he later admitted he had NOT gotten formal approvals. At that point, it was clear that he was 1) dishonest and 2) interested in controlling the narrative.The first car he showed was a Volkswagen, which was a bit too small for our needs. That's when Neal showed how pushy he could be; he insisted multiple times on us testing that car and wouldn't budge on showing us another one despite my protestations about the size of the car. We tested it, and while I drove just fine, it was, as I originally stated, too small.Next up, he brought out a Nissan Rogue. While the car looked nice, I noticed after we tested it that there was significant paint damage on the back of it. I asked Neal why he would show that car to a prospective customer, and his response was telling of exactly how he viewed us as customers. He proceeded to dictate that we should use that car as a temporary one until about a year the bankruptcy settled and then trade it in for something we actually like. He also implied that this is all we deserved. And that angered me. Let's just say that I had a crucial conversation with him in that moment and set clear expectations on how my husband and I would be treated. He got upset and stormed off. I decided I was done and told my husband he could deal with the dealership moving forward, as I wasn't going to argue further and would just look at the seven other offers from other car dealerships who had reached out.My husband stayed to talk to them more, but he eventually came to the car. He stated Neal went to get another salesperson to help, since he was unable to. It was too late by that point. The
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October 2023 by Maurice Wilson
Rafael Aguirre was my sale professional and he took good care of me with my trade-in. Rafa was smooth and super easy to work with! Magdiel also helped Me and he was awesome!We love the new Rogue. Sporty fuel efficient, super spacious cargo & a sleek design. Thanks again!
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October 2023 by Cari Close
My Service Representative, Pablo, is always helpful and works hard to make sure my service needs are taken care of. Whether it’s regular maintenance or warranty work he always gets it done in a timely and efficient manner. He keeps me updated and is very good at communicating with me. He is patent and answers my questions. I highly recommend working with Pablo in the Service Department! He’s the best!