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April 2024 by Charles Campbell
Nice and bright, clean facility. Drop off after hours was really convenient for me and my needs. Thank you for a quick set up and easy drop off.
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December 2023 by Russell Lewis
Thank you ?
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October 2023 by richard zahn
When it comes to U-Haul go to the Whitney location on Russell Road is best of the best
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August 2023 by Ahmad Hamed Amiri
Very nice and friendly people with awesome customer service
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March 2023 by Kay
This place I would give zero stars to if I was able to! It’s the truck they gave me was dead and they would not return my phone calls or answer the phone!
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February 2023 by Meggan Pass Abblitt
We assumed that asking if we want insurance, that would include towing too. NOPE.
Their 26' truck does NOT have enough space for a 3-4 bedroom house.
And the 26' truck got 6 mpg. Not the 13 they advertise.
Will NEVER use again.
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December 2022 by Neda Rives
I go there for the postal services. They're open late and weekends so it's more convenient than the post office. Place is almost always busy. Customer service is great...staff are knowledgeable about Shipping. That's all I care about.
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October 2022 by Carlos Prada
Excellent attention. Highly recommended
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September 2021 by Sara G.
Last minute accommodations, great customer service, easy pick up and drop off. Would def. revisit for any future moves
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March 2021 by Richard Louis
Just left, 20 boxes for 108.00? Sorry but no.
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May 2020 by Pete S.
Great service, owner always makes sure my mail gets sent even though I get their way to late. Been doing business their for years and I will continue to and refer anyone as well !!!!
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February 2020 by Ryan Ellison
great people and very helpful
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November 2019 by Lain Macauley
Rented a truck from this location and had my identity stolen the very next day. I truck was rented using my license number with name of someone whom I have never met. The truck was kept for two weeks and was not paid for, resulting in myself being banned from renting uhauls until I filed a police report to prove to uhaul corporate that I had nothing to do with this. Needless to say, this place is extremely shady and I will never rent from this location again.
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August 2019 by Matt Funk
Paid a cash deposit of $100.00 and they strait up refuse to give me the $35.00 I have left over from that and told me they won't discuss it any further.
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September 2018 by Delia Sanchez-Davis
If I could give this place a negative zero, I would! So, I was referred and had a reservation made by another Uhaul location for this place. I went in & the guy behind the counter did not seem interested at all in helping me. But me being the helpful customer I am, I had my DL ready to hand over after handing him the paper my reservation information was on. He's typing and looking at me and typing, then after like 15 mins. he asks if I have a second picture ID. Surprised, I start looking through my stuff and then say no but I have my bank card, etc. Then he sits there for another 10 mins. and he asks me again for second ID. Really!?! What did I just say 10 mins.ago? So, I ask why I'm being asked for additional ID as I have NEVER had any issues before. Usually, the locations put my name in and see I am a regular customer. Anyway, he says he cant verify my identity. What??? Wait, you have my DL, what do you mean? He's said my DL doesn't look like me. Ha, really? Then asks how long ago was the picture taken and I laughed & said about 4 years when I moved here. Trying to find the humor in all this, I say to him what about the picture doesn't look like me. I mean my hair is longer but really my eyes havent changed, my cheeks are the same and my lips(those were the things he said didn't look like me)...for real dude.? Did I mention he just left me standing there while he helped other customers even though there was a lady behind the counter that was able to help them. At that point, I took my DL and walked out. Smdh! Anyway, message to dude, if you dont want to rent to me or anyone else for whatever reason, don't make excuses and waste our time. It's bad business. FYI- Word of mouth about businesses can be good or bad and me being an avid reviewer on Google, who has lots of people who read and follow my reviews know that I don't just bash businesses. This negative review was posted because your customer service was horrible! I hope this helps others either be prepared for the way they may be treated or helps them to avoid you all together
