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March 2024 by Mavis429
Tom the manager is the rudest person I have ever met. He belittled and made fun of me more then once here. I will never ever come back and will recommend competitors to ever single person I meet that needs plumbing supply or hardware
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March 2024 by Mavis429 S.
Tom the manager is the rudest person I have ever met, he has belittled and made fun of me on multiple occasions here. I will never ever go back and I will recommend there competitors to ever single person I meet that needs plumbing supply or hardware
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March 2024 by Miguel Garcia
Excellent! Discounted prices and good product quality. Great customer service.Paul at Rancho is awesome!
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January 2024 by Tom L
Typically, you go to the smaller outlet instead of the larger box store for the customer service. Not accepting a return after physically selling the product 6 days before because of no receipt is not that. I spent a bunch of money here and couldn't return a small part of the purchase that I overbought due to no receipt. Unused, barcoded parts. I was lectured on the old 1970's computer. The computer won't let me was the excuse. They also did take my personal information at the time of sale. For what, I guess I missed the fine print. Holiday time too. Not that it matters but I won't be going back
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December 2023 by Ron C
Remember when hardware stores actually had what you needed? Well this one does! This shop deserves a big shout out for being the best hardware store in Las Vegas. It starts with the staff; these guys are smart, knowledgeable, seasoned vets of the industry that actually care about solving your needs. There are no useless dumb people working here like you find at the box stores. If you have plumbing needs, they have the most extensive collection of plumbing fittings, so if they don't have it then it probably doesn't exist. The nuts and bolts hardware section is old school terrific . . . endless drawers of hardware, and you can buy the quantity need, not forced to buy a box or an overpriced package of 10 when you only need 4 (Like the box stores make you do). My time is valuable. So when I need something for a project I go here FIRST before wasting my time going to Home Depot or Lowes only to find out they don't have it anyway and I wind up here. They also have Amerigas Propane Exchange here, and they exchange it quickly instead of making you wait forever to call a manager like the other guys do. Support your locally owned businesses! These guys deserve to stay in business so they can continue to serve our community.
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July 2023 by Olivia S.
I am blown away by the amount of options this place has! This is exactly what I've been looking for and I'm glad I stumbled upon it. Christina Cook helped me figure out which toilets to choose for my condo remodel. She was so nice, helpful and knowledgeable about the products they had. I learned from my contractor, investor friend and Christina that the upside of shopping at plumbing supply stores compared to the big box stores is that even though the products look the same on the outside, the insides are different hence how the big box stores are able to charge less. Due to the inside of the products not using as high quality at the big box stores, it can lead to other potential problems like needing repair/replacement more often. I'd prefer to pay a little extra for less headaches and better made products. The 2 Kohler toilets I picked out were actually a tad cheaper than the ones at lowes that were the "same" product on the outside. Either way, I'll be shopping here for all my future plumbing supply needs and recommending them to my real estate clients. HIGHLY HIGHLY RECOMMEND
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March 2023 by Carol B.
I rarely leave online reviews, unless I've encountered an exceptional experience. A few days ago I had a fantastic customer service experience with Josh, General Manager, at Standard/East Tropicana location. Josh found the exact porcelain princess (not-so-standard) parts. Josh went over, above and beyond with assistance, answered all of my questions, including what to ask for in what to find in an installer to help me with installing parts, and resolve leak repair & clog. I was impressed with Josh's assistance and knowledge and professionalism. Very personable. i will shop at Standard again for all my plumbing needs. Thank you Josh!
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December 2022 by Mario Wolthers
We’ll stock store I will keep going to purchase there great job to the staff
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October 2022 by 5VOLT S
I needed a flare unit for my stove. I called them, the gal who picked up the phone was very helpful. Very convenient area, large parking lot.
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May 2022 by I don't matter
Was there 4/28/22 Lots of swearing coming from the manager complained about it and he threatened to put me in the hospital
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April 2022 by Roger Gaines
Awesome service. Highly recommend ?. First class all the way
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February 2022 by JP Allen
This place is the best hardware store out there, much better than the big box stores if you want something specific and "good". We've bought everything we've needed ( on the plumbing side) to remodel 2 bathrooms and if we had another bathroom, we'd go back a third time.
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December 2021 by Mr Polo
What a breath of fresh air and all great quality products under one roof. See photos attached. No long lines, excellent customer service that’s close attentive when necessary.They give Veteran discounts Vets.Phone and person service by Colleen is great and Dan and Brian awesome and friendly as well.Store is wide open, quiet and to block long walks having to look for employees .My personal candy factory now.Jesus cares say your prayers. Amen
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September 2021 by Billy L.
True value saved me today. I needed a seismic strap to close on a home because the appraisal required it. I went to Home depot and Lowes and they did not carry the strap. Home depot and Lowes only carry the metal strap for water heaters. Salesperson was attentive, polite and helpful.
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August 2021 by David Sullivan
These guys KNOW plumbing. Epic service + beautiful showroom with high-end fixtures from a wide variety of brands. I went in looking for a new toilet and they helped me but amazingly also showed how I could try fixing my esoteric existing toilet instead. They even printed out the parts diagrams for me. Old-fashioned honesty and small-town customer service. Right here in the heart of the city. Truly incredible.
