Terrible Herbst Convenience Store offers convenient service with decent staff, and some employees, like Dairon and Crystal Debbs, are very respectful, helpful, and friendly. Customers appreciate employees who go beyond basic customer service and help create a positive experience. However, experiences vary, as some customers note that staff can sometimes be short or have a poor attitude. There are also concerns about certain customers hanging out in the store and making weird comments, which staff sometimes allow. Additionally, issues have been raised about unclear signage and customer service at other services on the premises. For example, a car wash experience resulted in no change returned due to unclear instructions, leading to frustration and minor scratches on a vehicle. Overall, the store has helpful employees and offers convenient services, but some customers feel that staff can be inconsistent and that signage or communication could be improved.
Dairon was very respectful and helpful in can tell he's a good worker thank u again Terribles for the awesome employees that are over and beyond customer service!
April 2025
Convient, decent staff,sometimes helpful, sometimes there are ppl in the store high as hell hanging out being weird and staff allows them to stay, the make weird comments to guests.sometimes staff is really short and attitude.
April 2024
I don’t know if it’s this terribles or the terribles on bonanza & eastern but your new employee Crystal debbs is amazing! The past two days going to my up there she has been smiling nonstop and that’s great because rather this morning people don’t wanna be talked to bright n early but her she’s helps get in the... read full comment
