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October 2024 by Charlé Sanders (Char)
Everyone there has always been excellent!
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September 2024 by Dr. Frances Richards
I can't sing enough thanks for The Pawn Shop! From the moment I walked through the door, I was greeted with warm smiles and exceptional service. I was on a quest to find an old-school radio for my 96-year-old mom—one that plugs into the wall and doesn't require Bluetooth or batteries. After scouring multiple stores with no luck, I was thrilled when I found exactly what I was looking for at The Pawn Shop.
A special shoutout to Shirley, whose outstanding customer service made all the difference. She was incredibly helpful and made sure I left with a perfect radio for my mom. Thanks to her, my mom is now enjoying her favorite stations just like she used to. If you're in need of excellent service and a great selection of items, this is the place to go. Thank you, Beth, for making both me and my mom so happy!
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June 2024 by Angel “VegasAngel” Scalamere-Gilbride
Absolutely awesome! Nik is my absolute FAVORITE person that works there. He's a good guy with AMAZING customer service skills. Andrea The Manager is a great lady and awesome skills and knows her stuff. She's on point✌️ Great job
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June 2024 by Victor Espinosa
Unprofessional rude staff
The service is terrible and they refuse to provide gold verification and authenticity services unless you sell it to them for a royalty.
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April 2024 by Carolyn Martinez
Typical pawn shop
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April 2024 by chaquana dodd
The level of service I experienced here was impeccable. Initially,when speaking to representative Cheryl she was Unknowledgeable in something's and was hard to understand. But,I think that was due to the language barrier.. So,I didn't fault her for that.Although,she didn't have the Answers.She went out of her way to find them and tried her best to accommodate me.She was approachable and spoke Kindly and that I appreciated. Based on My past Experience with the Company and it is Lengthy...My review Is solely based on the service that I received from The Manager Sherlita and Miss Frances..After I was treated so poorly at the location on Las Vegas boulevard near Cheyenne I came here and needless to say they single handedly Restored my Faith and opinion on the customer service that super pawn has to offer..They went out of their way to rectify the incompetence of the other Counterparts, which was greatly appreciated.That being said the reason I decided to write this review is to acknowledge their efforts. Because,clearly I could be on the other end of the spectrum which I was.. So, in closing kudos to them for making such a great effort and restoring my faith and ln humanity.. Keep up the Good work Ladies you're NEEDED, WANTED and VALUED just in case your Employer fails to tell u so...
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March 2024 by Mercedes Ball
Good customer service
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November 2023 by Ashley Cameron
DO NOT RECOMMEND.
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November 2023 by Paula J
answer the PHONE!!!!!
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November 2023 by birthday coming by lily
Manager needs to be replace!!!! She is no good!!!!!
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November 2023 by Vitaman “ViTheManE” Exclusive Slaps
Nice prices on Bluetooth speakers
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November 2023 by Wendy Dominguez
I've been going for 2 days in a row and it turns out it's closed.
That is, the second time we spoke before the store arrived and they told us that they actually close at 8 p.m. we arrived before 7:30 p.m. And they already had the doors closed, they only let out the customers who were already inside.
It's weak because I live on the other side of the city.
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November 2023 by jayde dangerfield
African American Manager with blonde hair is extremely rude and made the whole situation awkward. Didn’t speak to me even though she was looking at my stuff and acted like she could not be bothered to help the girl who was helping me. Would not suggest this store when there’s so many other better ones.
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November 2023 by Corey
One of the worst pawn shops in vegas . I had a brand new electronic product and because it wouldn't pair with the managers 7 year old phone she denied taking the item. After trying to connect my device to her phone and making me reset the product, it will no longer connect to my phone and blamed it on my service provider.
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October 2023 by Raul L.
African American manager named Andrea completely inconsiderate and unprofessional. She is a scammer and does the very least of her duties. Very frustrating and pity attitude. Will definitely let it be know this establishment looks very poorly with her on your staff representing super pawn. No stars just horrible experience
