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November 2023 by Samantha S.
I bought boots online and returned them.. because they had something wrong with them.. which I had also mentioned to the girl I may also return them because I had a hard time putting them on in the first place I know this store earns commission totally fine but made it so I can't return the shoes at all and didn't mention it because she wanted to keep the commission really shady and now I can't even put the boots on because they're so tight and Steve Madden refuses to return them
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October 2023 by germania macas
Very good experience
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August 2023 by Veronica Cruz-Saravia
DONT RECOMMEND THIS LOCATION,Never coming back to this specific store. The lady who was yesterday around 1mp did not want to take my return. Or credit to another same thing I was told her I use one time I try to use the second one but is reaped that the lady said "she doses ". Try to help item was in New condition, because I used second time I had picture also with the boxes customer service. Is so wrong ? i leave de box with sandals I don’t know recommend this sandals is ? like putting your money on trash I don’t bring this trash boxes to my home
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June 2023 by Brittany Christine
Really bad management
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April 2023 by Dino Herber
Andre was excellent and helped the whole process until I found a shoe I liked. He is the best of the best. Thank you to the manager for her help as well.
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March 2023 by Adin Herber
Andre was excellent and helped the whole process until I found a shoe I liked. He is the best of the best. Thank you to the manager for her help as well.
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February 2023 by Lusari Castro-Lopez
The ladies were nice and welcoming.
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January 2023 by OGxSOUPxBONE
Nothing matched my Assless Chaps
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December 2022 by Dr. Lulu Tang
My amazing experience was honestly unexpected because I had a small issue that was my fault. Wendy was extremely kind, friendly, and welcoming. She helped me with a couple pair of shoes and I left more than happy. The service she provided are parallel to the standards I have set for my team and business. I appreciate her and this store very much!
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November 2022 by Sandra Serrano
Nice store lots of options. I went in a busy time because staff was very busy and couldn’t help me. So I walked out.
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November 2022 by Auzha Williams
Very sweet staff!! They listen to your concerns and accommodate accordingly! S/O to andre
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October 2022 by Auzha W.
Andre was VERY helpful and accommodating. When I'm in town I will always shop with him.
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October 2022 by Todd Doyle
The very best
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August 2022 by Corinne Dela Cruz
Raven helped out so much and was able to help me find the right pair of shoes :-)I’ve never had a problem at this location. All employees super helpful and kind.
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July 2022 by Veronica Cannon-Oden
Best experience ever. I will forever come back to this store. The employees was completely amazing and so sweet. This store just made my complete day.. thank you so much for how you treated me and my sister
