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January 2024 by Leonel Barriento
acceptable
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January 2024 by T.J. Kerr lopez; TankonpoinT
It was a full house in there, had to wait an hour to pay my home internet bill. But the T-mobile person took care of me quickly.Note: I went to the store on Lamb near Washington the evening before and it was CLOSED. I was there at 6pm and the hours posted say open until 8pm.I went to the same store at 11am and it was CLOSED. Hours posted was 9 or 10 am open. So I took the bus down to this store and waited. (but they were at least open!)The person at the Charleston store I told the above to say some stores have staffing issues. Which is understandable, however post a hand writing sign on the door so folks know. Simple and easy to do.
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November 2023 by Maria Herrera
With money you can enjoy beautiful thingsAnd without money then too
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October 2023 by Lisa Ripple
Rodrigo provided outstanding service. I'm an elderly woman, he was genuine and has great character and appreciated the time he took to recover my data from my broken phone. Long time customer of Sprint/Tmobile - Lisa Ripple
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September 2023 by Cameron K.
Rodrigo is the upmost professional. I'm talking about going above and beyond to accomplish our lofty task. I'm from California and my wife's phone took a dump on her. We came in and he went to work. GIVE THIS MAN A RAISE AND A POSITION BOOST. We have been to several locations in San Bernardino California and they are garbage. Thank God Las Vegas has this guy to help out his community.
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August 2023 by Seth S.
Fantastic. I am fully over impressed by the service both from the company as well as the staff. This is one of many perfect branches!
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August 2023 by javier leiva
Very bad service was is no for employees is because the company they reduced employees is about 10 costumer's for only 2 employee is too much
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July 2023 by Bobby F.
First day the systems were down, second day they couldn't find my moms account, third day another bullshit excuse. Finally on the 4th day they fixed the problem. Please turn the Mexican music down and hire someone that's not Hispanic!!
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February 2023 by Sean Scott
Best Tmobile In Vegas, and They Also Have The Absolute Best Customer Service Because Of A Young Lady Named KIMBERLY, She Should Be The Manager, She Actually Goes The Extra Mile For Her Customer's... Rodrigo There Is Also Awesome!
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December 2022 by Richard a LINDSEY
I just went to a store down here in Las Vegas Nevada T Mobile and had a wonderful young lady by the name of Esmeralda she just helped me out of the blue and she solved all my problems I think this is a type of young lady you guys should promote up in the higher field of escalations of helping your company and make sure she’s one of the top award-winning as far as pay structure and gratitude. She better get 401(k)s medical dental and all those good type things thank you my name is Richard Lindsey.
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December 2022 by Dayana bazaldua
it was an amazing experience. lala was wonderful she helped me understand things i wasn’t sure of. she was super great. i’m for sure coming to this store every time. ask for lala!
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November 2022 by Rena Wynkoop
I am so pleased with Esmeralda that I followed her to her new store. Of course she solved my problem right away and took care of a problem I didn't even know about.
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November 2022 by Jeremy Settles
Great service great explanation and help setting up.
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November 2022 by Ben
After over a year they finally screwed me with 300 fee was supposed to receive package to return broken phone never received. Don't use Assurant insurance they won't contact you they'll just stick you with fee's they never try to contact you over any problems
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October 2022 by Starla Bratcher Flannigan
Place was clean tellers work nice. But they could not help me