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February 2024 by Gayle Spencer
Slow but helpful
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February 2024 by Inetta Ross
Love my T-Mobile team
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January 2024 by Vilma Valladares
Especially bad, the manager of this place and other staff serve not in order of arrival, serve out of friendship and preference, there are more people on the line, Miss Sandy, terrible service.
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January 2024 by Alfonso Luna
Every retail store i’ve been to has very poor customer service. Their phone customer service is no better!
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January 2024 by Sheanna Phillipis
They lied and said my phone will be there yesterday later today then said today later they just keep playing games keep telling me tomorrow if you didn’t have the stuff in stock you could’ve said that from the beginning instead of waisting peoples time Smfh ??♀️??♀️??♀️
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December 2023 by Hector Roque
Good specials for thanksgiving.
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December 2023 by Y.B.M TRADEMARK
They have you waiting for hours, they say that you'll be in and out but that's false, they have alright prices, but they don't give you a screen protector nor case for the $$$ you spending.
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November 2023 by Alex Meza
First time in this store I love the customer service
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October 2023 by Luanne J.
poor customer service. no matter how long been with them. started with sprint. phones have are really going bad. and not hear hardly any more. and willing to pay the monthly amount for 24 months. but out of pocket is so hard to come up with when have other responsibilities. they will not work with u they will not bring price down. instead they say can not do nothing this amount is set by apple. they are so full of shit that is why they have the business. if phones become unusable then have to decide if go with other company. but not to thrilled with the other company's. but this company is becoming redicoulous and no care at all for customers , if they did I would not be calling for months and months. sprint was so much better when was them . so sad this company became .
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September 2023 by Michael B.
T-Mobile review The worse experience I ever had inn transferring over from Verizon to T-Mobile. I curse the day I went with T-Mobile. They make it so, so, so difficult to transfer, to get a password, to get an account, to get your rebate & absolutely no one in their on-line tech department knows what they are doing. I signed up 9/11/234 & am still trying to change a password & get my $381.25 ( 8 days later). Nothing is ever done right, according to them yet, the people telling me how to do it are the on-line tech people. I spent hours on the phone with a guy named Ramsey (who works from home and I heard his wife & kids in background making all kinds of noise, yelling and screaming) & he told me to drive to the store ( 1/2 hour away which I did & waited in line for over 1/2 hour to get help) to get a password to open my account (didn't know how to even give me a password). Then, if can't get it there he will call me back in 5 days. The rebate was done all wrong although, that on-line person reviewed it and told me was fine. Still trying to get that. Stick with Verizon if have them.
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June 2023 by christina cornwell
They were very helpful in picking out the phones and transferred all the onfo from our old phones to the new ones.
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May 2023 by Emma Montenegro
As always, T MOBILE CUSTOMER SERVICE ( particularly Miss CLAUDIA) exceeds excellence. Showing a lot of patience and professionalism in a situation that could be otherwise annoying to some individuals???That's why no other competitor could persuade me to transfer because TMOBILE CUSTOMER SERVICE is PAR EXCELLANCE BAR NONE!???????THANK YOU VERY MUCH?
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April 2023 by Luis Bustillos
Bad service. Representative was telling me not to use my insurance never ordered my screen protector . What a pathetic place. Just deny service of your going to he that rude
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March 2023 by MarcAnthony Smith
Customer service is horrible. Been waiting over 1 hour to be helped. Over 20 people walked out. This location needs to be closed
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February 2023 by FJ
Awful service. They don't have any idea of the service they should offer.
