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January 2024 by Raquisha W.
The amount of times they have reordered purchases to charge over draft fee's is crazy !
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January 2024 by RedRockLys S.
This branch on Flamingo is awesome! I was there the day of the ribbon cutting with 96.1 Mercedes in The Morning Crew. Gale and Goldie are AWESOME! Goldie helped me transfer funds to Chicago's "Dreams Cars" for my new List Land Rover Range Rover . I'd never transferred that amount of money and wanted to do it in person to make sure all was good. She walked me through it and was super excited for me getting a new car. I went in the morning, and funds were in their bank by 3 PM. Gale is fantastic! Superior customer service! I love the flow of the bank. It has bright green accent couches that are comfortable while you wait. Every time I walk in, I never stand in line. Tellers are always friendly and have become my "Banking Family".
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November 2023 by Latricia Reynolds
Went in for a notary. Very nice and helpful
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September 2023 by Sue Mochizuki
They are all very nice workers, I have been with them 10 plus years..I dont understand the negative comments, I would highly recommend them from loans to regular banking .
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July 2023 by Shorin K.
Bank requires you to open a savings account to use them for a auto loan. Once the car paid off they charge a inactivity fee and make you jump throw hoops to close your account.
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July 2023 by Terry J.
Hands down bad customer service on the phone... her tone of voice alone was enough to verify the rest of the bad reviews, on the other hand .. very good customer service in person.....
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July 2023 by reina trujillo
This company needs to train their staff on how to treat and assist their customers better. I've had this union for only 4 months and this is the worse union I've been with. Dealing with the same issue I've had for 3 months. Everything is extremely complicated, forced to jump through loop for basic things to get done, constant physical visits to the bank, and I'm always being told something different from each rep, and now I'm getting threaten to take action on an issue I have made multiple contacts on??? I am baffled by the services I have received FROM A UNION BANK. It's honestly crazy to even think people put their lump sums of savings here.
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July 2023 by Teresa Demos
I’ve always been impressed with Silver State Schools Credit Union. I’ve actually been a member since 2004. However this is my second account. My experience with Esli at this location was very accommodating, very friendly and personable. I highly recommend Silver State Schools Credit Union. I also have a car loan.
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May 2023 by Leslie M.
I’ve been going to this branch for almost 2 years and deposit my payroll check every 2 week but today I went in teller ( Brenda ) ask for my paystub. I told her I have it on my phone would you like to see it ?SHE SAID NO but then keep saying about next time you have to bring your paystub. I just said yes and finished up and left. I called branches network to make sure ,they said you only bring your check no need for paystub.I’m writing this review because I’m not appreciate her manner. Besides other tellers is great. Her selective service is really bother me. She been gave me attitude a few times since I went in there.Ps. I did mentioned about I came in to deposit check every 2 weeks but she keep continuing repeat about paystub.
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July 2022 by Max V.
I needed some documents notarized and was told this bank can do it for non memebers. I was immediately greeted when I walked in by multiple associates which made me feel welcomed. The wait to speak with a teller was quick, which was great, and the teller was helpful with my inquiry about their notary services and was overall friendly. The teller scheduled a meeting with their notary personnel for me and I was immediately seen! Jennifer Fowler was friendly off the bat and made my experience there an enjoyable one. I was treated with great service from beginning to end. Thank you for providing great service!
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April 2022 by Susan Wade
04/03/22... My experiace at this Credit Union has been unbelivably friendly and very helpful. Jenifer, and Alice always make time to help me with any, and all questions I'm having. I am very Gratful for their Service-Skills. ?
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January 2022 by Ami McKinney
Odd place for a bank, but it was the closest to where we were at the time. The parking lot is a little sketch and there were some interesting characters strolling about. I will stick to the other locations that seem a bit safer.
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October 2021 by Socorro J.
Recently received a 10$ charge and deduction from my account because the bank felt they had the incorrect address or as they put it..."bad address fee". My address was not incorrect to start, they didn't email or make any other efforts to find out about the miscommunication before deducting the fee and when I spoke with the representative who doubled down on this ridiculous ignorant policy she said unapologetically "well the institution charges the fee and let's the customer call rather than go through the whole emailing and trying to reach the customer process. It's just easier." Very clear that they are doing business to the benefit of themselves and not the clients who entrust our money and time to them. It felt extremely selfish and unprofessional of an interaction and I get enough of that from the school district already! Don't need to pay for my supposed Bank to give it to me also. I'm closing this account here soon and I would not suggest this bank. They are antiquated in their business policies and in the lack of training and knowledge with their staff. It's a shame, because I'm an avid supporter of state businesses and credit unions but they tend to adjust to slow. Best to anyone who takes the chance on them.
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July 2021 by Mo Ro
I'd like to leave a shout-out to Walter S. for helping me with my auto loan. Great customer service!!!!! Plus he helped me out during my visit to a dishonest dealership. He had my back and I very much appreciate it.
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July 2021 by Derrick Tillman
Today I walked in this credit union , and met one of the hardest working and most dedicated individual I’ve came in contact in a while‼️?? When I tell u; Mr Walter Skidmore is a person that takes his job and everyone he comes in contact with there best interest in mind, You should look to higher people with the same energy ‼️????? THANK YOU MR SKIDMORE✊?✊?
