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April 2024 by Nallely Ramirez
Hours stare they close at 8pm. It is 7pm and the store is closed.
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April 2024 by Desmund Ullrich
I had a fantastic experience at Shoe Palace thanks to Ruby! I popped in on a whim looking for a pair of classic Converse. Though the store didn't price match with their online listings, Ruby went above and beyond to assist me. Her service was outstanding, and she did her best to ensure I left satisfied. Great job, Ruby!
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April 2024 by Daniel
Bad bad costumer service never ask me if I need help once and they just have bad vibes
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March 2024 by Stephanny Olortegui
Drove from far away and they are closed 25 minutes early ?
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February 2024 by Laura Contreras
Customer service was availabe and ready to help. They were straight to the point, were willing to answer my questions.
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February 2024 by Royal* T
Great selection, attentive customer servicing. Axel helped me to find exactly what I needed at a very affordable price. Always check for their sales!
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January 2024 by Tahitia V
Supposed to be open until 8pm. It’s 7:18pm, staff are inside but & it’s already closed
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January 2024 by Kevin Mattingly
Got everything you need to keep your game tight!
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January 2024 by Nathan Harris
Just want to take a moment and give credit where its due. The staff working around 5pm yesterday was amazing. Keep up the great work. I was looking for a certain size sweatshirt that wasn't on the shelf and they went above and beyond to actually try and search for a different size in the stock area. Finally found it after looking in multiple areas. Want to say whomever is managing this crew. Keep it up. To the crew way to set an example that you can all work as a team and be friendly to the guests and set a standard that you have the tools to he successful. You all will have a bright future. I'll definitely only shop at this location moving forward.Cheers.
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December 2023 by lisa ziko
Very nice employee's, very helpful,good selection.
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November 2023 by panda king
I walk in every one greeted me like I know them for years and person on the register Jesse help me a lot with my family great store
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November 2023 by Nadine Najar
Walked into a completely empty store to 4 employees all standing around the cash register. We were not greeted or asked if we needed help once. An employee was putting shoes back on the shelves walked in front of us like we didn't exist. Another couple walked in and they were greeted immediately. Terrible service
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October 2023 by Tandra Smith
SUPER CLEAN STORE. Whoever the manager is gets props. Every single cloth and shoe is perfectly in place it’s amazing. Good job guys. My husband and I don’t go to any other shoe palace in Vegas. Could use some laces tho.
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September 2023 by Maritza Valenciano
Bree and Ray had great customer service and were so friendly. Im not sure why there is any negative reviews I love coming to this location!
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September 2023 by Danal K.
Carlos has awesome customer service qualities! Within just a few minutes of entering his store he approached me with an eagerness to help. I've worked in the customer service industry for many years and I'm big on great customer service, because you are the face of the company! Carlos was prompt, very engaging and knowledgeable. He even encouraged me to look over the merchandise, to make sure I was satisfied before leaving the store! As long as Carlos is employed here, I will be shopping at this store!