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January 2024 by Miechelle Isrel
Customer service is horrible, they don’t even answer the phone . Placed an order almost a month ago , only received half of my order . Won’t be buying nothing from them again .
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December 2023 by Scott T
Shoe Palace at Miracle Mile Mall in Las Vegas is a sneaker haven. The store boasts an impressive collection of footwear, catering to various styles and preferences. The staff is friendly, offering assistance without being pushy, creating a pleasant shopping experience. Whether you're into the latest trends or classic kicks, Shoe Palace has you covered with quality and style. A must-visit for sneaker enthusiasts in Vegas!
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December 2023 by Po
Returned white On shoes a day after receiving it as a gift after realizing it was not as comfortable as I thought it would be. Didn’t use it for work, just tried it on at home and walked a few feet to test it. Lady at the store made me feel like I was wrong for returning it after having looked at the soles and saying she normally wouldn’t accept it since it looked “used”. Ridiculous! Never buying from this store again.
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December 2023 by Rafael Barahona
Has a fair verity of shoes
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November 2023 by Miriam Rivera
They have very good costumer service they are berry help full
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October 2023 by Van D.
Footlocker knockoff, but without the selection and overpriced. On the strip in Las Vegas, so that might attribute to some of the prices.
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October 2023 by Julius Klein
Great service and good selection of shoes, including Birkenstock
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September 2023 by Google user
A really cool shoes and some clothing store located inside the Fashion Show Mall. This store carries a large selection of the latest styles for men, women and kids! Lots of neon on the outside and inside. Loud music plays inside that sets a really great atmosphere! The staff is friendly and very helpful with any questions you may have. Very well organized and easy to find what you’re looking for. Prices are reasonable for the newest fashion trends from the biggest names in shoes. One of the best shoe shopping experiences I’ve ever had!
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September 2023 by A Muncie Experience
A really cool shoes and some clothing store located inside the Fashion Show Mall. This store carries a large selection of the latest styles for men, women and kids! Lots of neon on the outside and inside. Loud music plays inside that sets a really great atmosphere! The staff is friendly and very helpful with any questions you may have. Very well organized and easy to find what you’re looking for. Prices are reasonable for the newest fashion trends from the biggest names in shoes. One of the best shoe shopping experiences I’ve ever had!
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June 2023 by Dave-B “#GodMC”
Excellent selection and friendly workers ?
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April 2023 by John Glo
This store is huge and has a huge selection of all types of shoes. Unlike most shoe stores there are tons of variety of shoes and styles. Most of the brands are name brand shoes and you pay those types of prices for high line shoes.
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December 2022 by Nico I.
Thank you to the staff and Big Louie for having amazing customer service, we made 3 individual purchases, Louie helped me out with my purchase went with the Uptempo's Devin helped my wife, she went with the 270's, my daughter went with the Jordan 6. Thank you Staff, we will be back to see you in a few months
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October 2022 by Dave M.
Came in with my buddy literally right before they closed.. We had just came from a similar shoe/ apparel store where I bought a few things.. Was greeted by a Kenny who helped us from start to finish.. i grabbed like 4-5 things and Kenny helped me the entire time.. We literally were in the store 10 minutes after they closed and I asked Kenny where the manager was because he literally gave us the best experience and did it with a smile after they closed.. That's when he told me he was the manager, I've never reviewed anything before but his service and attitude shouldnt be unrecognized.. I live in Vegas and deff be back
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September 2022 by Jamal C.
I'm only giving Shoe Palace 2 stars because of the poor customer service. I found my favorite shoes- Air Force 1. For all the staff working, they weren't interested in helping me get the shoes. They were all tied up in personal conversations. The young guy who finally helped me pick out my shoes was exceptionally nice and apologetic. He took my shoes to the register but couldn't ring me up. Literally, we stood there and listened to the lady & guy hold a whole conversation in front of us. Finally, I was going to walk off and just leave. The young employee asked them to please ring me up. The lady went through the process but wasn't friendly or engaging. The Apple Pay nor the tap didn't work. Her comment was, "it's an old system." I got my shoes. They got my money. We're even.
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July 2022 by Brandan N.
I went to this store yesterday. The woman who rung me up was extremely rude. Obnoxious. I went to pay for my items. I was the only person in line. The woman was at the cash register, folding shirts. She just ignored me for 10 minutes. She just kept giving me dirty looks. I had no interaction with her prior to this. In the meantime, she yelled at several of her co-workers (maybe she was the manager?), very loudly. The entire store could hear her yelling. Then after 10 minutes, she looks at me and says, "Are you ready?" Uh, yeah, I've been ready for 10 minutes, genius. She rang me up, yelled at her co-workers more, and then didn't bother to say thank you or any other normal pleasantries. She was just mean and cranky and full of herself. She acted like she was too good for that job and like she was better than everyone else, including the customers. Another customer came by to pay for her items but she witnessed that behavior and left the store. Overall, a horrible experience. Shoe Palace, do better.
