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February 2023 by Ken Risser
Great service
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October 2018 by Scott A.
I have a need for a caster on a piece of equipment at work so naturally I found Nevada casters. I call and they told me to bring a caster in and they will measure and order a new set that matches. So I went in and was greeted by a very negative associate. I tried to explain what i needed but soon as she saw the caster i brought in she interrupted me to tell me they don't have those in stock. I tried to explain that I spoke with someone and that I understood we needed to order it and that's why I was there but she interrupted me again to tell me it would take 10 days to get. Again I replied that ten days was fine and she looked at me as though she was surprised I was still there. She asked some kid at the counter to take the caster to the back and he came back 10 seconds later and said we can't help you. I asked to speak with someone since I was told to come in and now I'm being told they couldn't help. So the girl, interrupts again of course, explains the reasons why they can't help me again, starts explaining the order process, the front end process, even her work duties and sums it up by telling me that only the store manager does this. Basically it was like visiting a circus. Then they ask acted like they were done with no resolution or plan of communication. They have the word casters in their name and can't get a simple caster ordered. Epic fail. I will think twice before I return to this negative place. I can't think of one positive word from any of the people that work here.
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August 2018 by Philip F.
Johnathan here is very friendly and accessible on the phone, helped us with a request for casters!
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August 2018 by Jeff C.
Laziest group of men are going to calm them I've ever met ones not his Department the other has to watch the register and then the poor young kid who is willing to help doesn't know his ass from a hole in the ground I wouldn't send an enemy of mine there Lazy lazy lazy
