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January 2024 by B ravel
Would have given zero, but one nice lady actually seemed to be helpful, while the other tried to argue with me about perfume scents. I won’t be returning to this location.
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January 2024 by Vic L
Rudest employees I’ve ever encountered at Sephora. For that I just order online. It’s not my fault they don’t pay you enough to work here the attitude isn’t necessary! Unhappy people love to spread the misery!
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January 2024 by Lucia Cruz mis comidas
The place where this store is located is great and at Sephora you find many more things than in other places and the employees are very attentive and friendly ?
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January 2024 by Steve Bisson
People very helpful
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January 2024 by Marc Jayson Logsdon
The worst experience experience of my life!!! I bought my Wife gift for Christmas for more than $200 online and I pick it up on the store. My wife didn’t like two items and all the things that I picked up so I’m trying to return it the time I’m returning it I just told the lady in the counter just whatever the amount Just put it back on my PayPal cause that’s what I use to buy all of those stuff online. The lady said you need a physical card for the return so I told her I use PayPal So there’s no physical Card and she said she cannot do the return without a physical card and she just end up giving me a gift card. And she talk to me like She just wanna get rid of me like I am inconvenience for her and she gave me a gift card now they’re forcing me to buy something on their store even though I don’t need anything there, so I called another store and if they can just split up the card, I need to give it to someone else and they said they can’t do that either. I really don’t understand how they do things right here. I return the product that I paid for and I don’t get my money back!!! because I don’t look like a person that should be going on that store I never been mistreated like this, my whole life!!!!!
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January 2024 by kellie sanborn
tamara was so incredibly helpful & patient with me when instacart was causing problems. she’s the sweetest, thank you so much!!
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January 2024 by Janice Wilson
Very busy
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December 2023 by Angelina W.
Had an amazing experience here! The employees were kind and helpful, and while quite a few of the items I was looking for seemed to be out of stock, they were able to find me almost all of what I was looking for! One employee (I believe Izzy?) was suuupper kind and helpful in picking out what I needed! There was another girl that was so sweet but I unfortunately don't remember her name. Will definitely be going back :)
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December 2023 by Tracy Enriquez
You can get any kind of beauty stuff in this store. The selection is endless with makeup perfume,lipsticks, Make sure you have time because you won't want to leave.
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November 2023 by Bun 333
I went in today to purchase a perfume and smell a few perfumes I was planning to purchase in Springtime.I was going around smelling a few, and showing my partner the ones I would recommend them.After being unable to find the perfume I came in for, I asked an employee who was busy (something I hate doing, as I work in retail myself..) which she was kind enough to have done.. however afterwards I was blocked INTO an aisle, preventing me from maneuvering freely, and leaving me to exit one way.Honestly a bit disheartening to go in to purchase a single item, just to get followed around by five store employees.I cannot believe that this happened, I’ve spent so much money through the years at various Sephoras, and for whatever reason, Vegas’ Sephoras have never treated me respectfully.Please do better, as I have been made to feel uncomfortable on numerous occasions now, and don’t understand how you train your employees, but this is not acceptable…
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July 2023 by Arianna D.
Doesn't answer the phone. I've been calling 6 times to get my makeup done and no one is answering
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June 2023 by Gina D
Bought a Sephora brand mascara for $13 and the brush was defective and it was dried out. Went to Walmart and got Maybelline Falsies mascara for 9 bucks. Never have a problem with tried and true Maybelline.
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June 2023 by Melinda Smith
Needed a foundation and I needed help with the right shade, Jessie quickly came up with the right shade so made my shopping experience wonderful. Summerlin location
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May 2023 by J Souza
Located in Downtown Summerlin Mall.Needed some makeup therapy ?Nicholas was very knowledgeable and helpful hence why I spent $100.00+ today.The Cashier was very friendly too.They were out of a few items I really needed hence minus 1 star, but all in all a good location to shop.
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May 2023 by Rubi Cisneros
Went in looking for a specific toner and when I asked if I needed help I let them know what I was looking for. They looked at me like I was crazy and then she looked in her tablet and the item "they don't sell it anywhere in las vegas" which is crazy cuz I bought it at this same store a few months ago. Anyways besides that the store is pretty stocked. Depending on what you're looking for it can get pricey. Benefit seccion is pretty good in size. Big section of perfumes too