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June 2024 by JAY H
Jenny S.'s customer service today was TOP TIER! She was extremely attentive to my needs and patient with my requests. By observing me seeking out the ingredients on everything and with her experience in this field of knowledge, she helped me choose a quality based makeup remover. She hooked me up with a plethora of valuable information and also introduced me to a health conscience app that I've never used that I will probably be using regularly in the future. Keep that aura glowing girl! Appreciate you Jenny for making my experience seamless when I walked in overwhelmed, not knowing where to turn♡
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June 2024 by Joe Ibarra
I had the worst possible outcome with this place. And I still paid the full price. I didn't want to make a scene about the half-good customer service. My expectations weren't quite met. I might want to go back, but not there, to a sephora in Orange County. They might do better.
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May 2024 by Sophia Treviño Swanky
Shoutout to Sarah for being the upmost angelic, girls-girl, absolutely clutch employee of all time <3 I worked with her over the phone & she was fantastic & totally above & beyond!! 10/10 would recommend!
If all customer service was like this the world would really be a better place.
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May 2024 by India McQuarrie
Shout out to the lovely male staff member that covered up my black eye and showed me how to at home. So appreciated and he did a great job!!
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April 2024 by Miami M
It was my first time in Vegas @ Fashion Square mall. The outside of the Sephora (connected to the mall) caught my eye, so my friend and I decided to check out the mall to do some shopping. I was out of a few make up products I needed so I went inside to this Sephora, when we walk we were not greeted (there was two people in front including a manager) nor were we offered help and you could tell I needed help after waiting for minutes to see if someone would help me, my friend even went to go get someone to help (who was just scrolling on a iPad) but in my mind, I was thinking she could just check the drawer because I was replenishing a product I've used before. For the reputation that this particular Sephora has and the type of service the team gives it definitely does not match, I went ahead and just put everything down by their beauty studio and went to the Mac inside the Macy's where I was given world-class service. Horrible experience! The store needs to replenish often, too busy to have too many holes.
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April 2024 by Melissa Feldmann
Favorite store!
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March 2024 by Diana Gonzalez
The staff is amazing and attentive. Carolina and he team helped me with a unique situation I had, and they offered extra attention to detail. Great place to be! I'll be Sephora grateful for life.
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March 2024 by Luis Villarruel
Very small store and not many choices
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January 2024 by Melissa M.
Shout out to Sarah at this location for being absolutely amazing and going above and beyond to help me with colors. She was amazing and offered outstanding customer service!! A true gem
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January 2024 by Lars Smeets
Excellent service, very friendly employees. Very pleasant.
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January 2024 by Emerson Trindade
Great selection of products and helpful staff. Expensive shopping experience, if you like using the best quality products this is your store.
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January 2024 by さらさら
I am a overseas customer who had business convention there, bought a lip stick, concealer and hair oil.When I traveled back to Japan and open Gucci lip stick, it's obviously used. This lip stick took out from inventory shelf, so I believed this is new.Can't believe cosmetic store does this bad hygiene management!!Additionally, at that time there's Black Friday sale but staff didn't let me apply the discount. After that I went to other Sephora in Hawaii, had better experience there.Worst shopping experience ever.
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January 2024 by Lori A.
Jacqueline provides a quick and painless brow wax. I was very pleased with the results and received several compliments... I never knew Sephora was an option for waxing and will definitely consider going to Sephora at home for eyebrow maintenance.
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December 2023 by Terah Rolle
Great service
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December 2023 by Zohar Elkayam
Great service!
