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February 2024 by Elizabeth G
Cashier tried to rip me off. She didn't even apologize when I went back for a refund because she knew what she did. She had an attitude because i told her she lied to me. They lie to get sales. On top of that, she still tried to rip me off some more by refunding me a lower priced item I bought instead of the higher price item I was returning.
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February 2024 by Mari Nascimento
I am terribly disappointed with the terrible service I have received at this time at the Sally Beauty store! I entered the store and the employee was organizing bags, with an incredible and contagious laziness! I had to call her 3 times, until she turned around and asked what I was looking for! I responded and showed some photos; She said “we don’t have it” and turned her back on me! What an insult! I will never set foot in this place again! She didn't even offer me an alternative! If you don't want to work, leave the space for those who really know and enjoy dealing with customers! The girl in question has colorful hair
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July 2023 by vegaskaren63
Just wanted to give Alison a shout out! Any questions,go straight to Alison.Super nice and very knowledgeable! Love seeing her.
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June 2023 by Nathaly S.
i went in there for black hair dye that said it was in stock online n when i asked the employee where it was at she told me they didn't have it in stock which was cool i get it so i went to look for some alternatives n while looking i found the exact color i was looking for fully stocked n then at the checkout there was 4 different employees somehow all attending this one couple checking out while the girl at the second register was scanning nail polishes ?? n then when she finally asked if we were ready she was like "ive been trying to get your attention" acting like she wasn't keeping herself busy n not doing her job ?? it's whatever like at the end of the day i got my hair dye n they got their 9.75 an hour but 3 free employees n NONE of them could check out 2 boxes of dye? right
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March 2023 by Linda
The staff is so nice I keep forgetting what color I get but they will look it up for me with just my number. Thank you ladies.
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December 2022 by m shives
Brittany and Abagail were busy when I walked in. They both greeted me and BOTH went above and beyond to not only get the products that I needed, but also suggested a few that I didn't know existed, for my mother's hair issues...They answered all of my questions and patiently took care of me..oh and Sweetheart Brittany paid the change that I was short out of her own pocket! They were so nice to me and I am very grateful! I WILL BE GOING BACK TO THIS STORE!!
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December 2022 by Karen “KK” Kay
I've been shopping at Sally's for over 30 years. I recently started using their delivery which is UPS. A reputable company. I get delivery with no problems. If I tryn get delivery thru doordash or one of those fly by night delivery services, there's always a problem. I❤Sally's.
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December 2022 by Daisy Ulloa
I just went into Sally’s about 10 mins ago and the customer service there is HORRIBLE. There was a lady restocking the hair dye I get and I asked her if she can check if she had my color and she said NO WE DONT HAVE IT when she didn’t even check and was EXTREMELY rude and kept arguing with me saying the color I want is red when I have been dying my hair for months and BROWN! She gave me attitude the whole time and did not bother to help me but to just argue. You can clearly see in my picture that it’s brown NOT red.
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May 2022 by Mo N.
Terrible customer service. Smh Grumpy old lady and another one that talks about you like you're deaf. Smh
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March 2022 by israel S.
Went to grab some stuff to dye my daughter hair and my sons hair . By the way I am no hair dresser just a mom trying to keep my kids happy and try new things lol . Well we asked the lady working there for help and mind you the store was packed . Her name is Allison I believe . She was awesome she helped me out told me exactly what I needed to do for both of them . Went back to see her a few days later again for some more stuff and she didn't hesitate to help . Thanks Allison
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August 2021 by Kai
The staff is nice and helpful, and the prices are fair for the quality
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July 2021 by Patricia Bailie
Sally Beauty is the only place I've been able to find that sells "Nail Magic". I have thin, brittle nails and it's the only product on the market that actually does what it says it'll do! I have nice nails because I use this product!
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July 2021 by Kathryn Allen
They have really great products. I love all the products I've purchased over the past 32 years. The only drawback is that they are so greedy, they charge you $.15 per bag. Just take your own bag. Don't give them the $.15 they're asking for. If 100 people purchase a bag at $.15 that makes $15.00. I'm not sure how much the bags cost but probably not more than $.03 per bag. They are the only store I know of that charge for a bag.
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July 2021 by Tony Gonzalez
They had the things I needed??✝️
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May 2021 by luz orizaga
Good service