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September 2024 by Pete Stolle
Had a warning light come on saying my def system needed service. Centennial Chrysler Dodge Ram said they would need my vehicle there for 10 to 12 days before they could get to it. Totally unacceptable. Took it to Sahara at 8:30 in the morning, and at 2:00 p.m. it was ready. These guys rock.
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September 2024 by Christina Hosannah
I recently purchased a used car with them and the car buying process went decently, however I noted to them a couple of issues that needed to be resolved (car was dirty and wipers were falling apart). They told me during the test drive they would fix the wipers and detail the car before we drove it away. By them time we were finished signing and about to drive away it was the late afternoon/evening and the issues still weren't resolved and when I let them know they told me I'd have to bring it back during the week as the service department was closed (they had plenty of time to take care of those things while we felt with paperwork).
I brought it back on Monday and they told me it would be just a few minutes, so my wife left me there to go to work. They then tell me they don't have the wipers in stock and had to go get some. I was stranded there for hours for a couple of wiper blades I could have done myself! They never cleaned the car.
I started having minor issues with the car, probably just needs the tires rotated and balanced (they must not have inspected or done maintenance while it was in their possession). I made an appointment this last Saturday morning and brought it in, they claimed I had no appointment even when I showed them the confirmation, so they treated it as a walk in and told me they wouldn't work on it until Monday. Today (Tuesday) I still hadn't heard any updates and I can tell on the app for my car that it hasn't even been started or moved the entire time they've had it. I tried texting and calling several times and couldn't get ahold of anyone. Finally I receive a call just because the technicians go home and I'm told they won't be able to work on it until tomorrow! When I asked if they worked on it at all yesterday he told me that there were people ahead of me, so there have been people waiting since before Saturday?? Completely ridiculous it takes 5 days for a minor issue.
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September 2024 by April Taylor
Niko listened to all of my concerns and worked with me to get me best car and deal possible.
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September 2024 by Jonathan Connors
Almiera was very helpful and efficient when I had an issue with my vehicle. I was in and out same day, Which was nice as I had a busy weekend planned. Glad she was around for when I needed assistance!! Keep up the great work!
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September 2024 by Kevin Myers
Jamil Jeghir
“1 of the best sales & buying a car experiences ever..His knowledge & enthusiasm was top notch. Jamil is a crown jewel for the dealership.
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September 2024 by Roy Clark
Battery check
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September 2024 by patrick hamilton
Ok , but you can never get anyone on the phone. Parts or any department. Sucks
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September 2024 by Kyle Caldwell
The truck was delivered all the way up in Cedar City, Nico was incredibly pleasant and easy to talk to. I felt like I could just hang out with him. He was knowledgeable and professional. Highly recommend working with Nico. Give Nico a raise.
UPDATE: So I had some problems with the truck and just had the biggest pit in my stomach afraid that I've made a horrible mistake in the purchase but Sahara has 100% stood behind their product, even paid to start the warranty so I could get the truck taken care of at a local shop. I may decide I have to buy all my cars through them in the future they have just been so solid.
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September 2024 by Walter Martinez
Best service I ever had
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September 2024 by Terry Motley
Daniel and his service department did a great job on servicing my ram 2500 and replacing the window seals, i will definatley return to him and his shop, great job
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September 2024 by Lyndon Hopkins
I really enjoyed it there the guy that help me was the best I fill like he was very professional
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September 2024 by Jim Caviness
I was only in town for a work conference. My truck would not start. Hotel security gave me a jumpstart, and Daniel got me in and out super fast!
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September 2024 by Paul Fortney
Daniel @ Sahara Chrysler Dodge Ram is very knowledgeable and Always makes sure I get the best service possible from oil changes to maintenance and repair work. My Jeep is running great.
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September 2024 by Charles Francis
Service Tech said I need a transmission oil cooler. Said they will order the part. Kept my truck 4 days service tech called said truck was ready. Paid $ 1,300 dollars drove it home, checked oil cooler, it had not been changed same cooler that had been on truck 15 years . Been going to Las Vegas since 1991 biggest ripoff I have had. Customer # 1152686 invoice 85224
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September 2024 by Sam sosa
ABSOLUTELY Satisfied with the service from Temore. He genuinely went out of his way to help my wife and I. Definitely will go back to him for my next car.
